Principal Analyst I - Software Asset Management (SAM)
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Job Location:
Monthly Salary:
Posted on:
07-09-2025
Vacancies:
1 Vacancy
Job Summary
Job Title:
Principal Analyst I - Software Asset Management (SAM)Location:
OH - ColumbusWhat youll do:
We are seeking a Principal Business Analyst Software Asset Management (SAM) to play a critical role in shaping and executing our enterprise software asset management strategy. This role will focus on implementing and maturing processes workflows and governance structures to ensure compliance cost optimization and lifecycle management for all software assets across the organization.This individual will work across multiple functions including purchasing compliance IT operations cybersecurity finance and platform teams ensuring end-to-end lifecycle management of technology assets. The ideal candidate will bring expertise in ServiceNow Software Asset Management Pro (SAM Pro) and have a strong background in licensing entitlements compliance and software lifecycle processes. This is a key role in driving operational excellence reducing software risk and enabling effective decision-making through accurate data and reporting.
- Design implement and maintain standardized software asset management processes for onboarding procurement usage renewal and retirement.
- Ensure governance and operational structures are followed aligned to regulatory and audit requirements and continuously improve process and controls.
- Partner with IT procurement finance and legal to align SAM lifecycle with enterprise contract and procurement processes.
- Manage license allocations usage and optimization across the enterprise while ensuring compliance with the licensing agreements.
- Maintain entitlements within ServiceNow SAM Pro and reconcile against installed/discovered software while proactively identifying risk.
- Identify and remediate unauthorized or unsupported software installations.
- Drive compliance reporting and remediation efforts for regulatory and audit purposes.
- Serve as the primary liaison between IT security procurement finance and business units for software asset management.
- Engage with software owners and application owners to establish accountability for category-based ownership.
- Support audits regulatory reviews and business reporting through accurate SAM data and insights.
What youll need:
- 8 years of experience in IT Asset Management Configuration Management or a related IT governance or operations experience.
- Bachelors degree in Information Technology Business or related field
- Previous leadership experience preferred.
- Proven experience with ServiceNow (particularly CMDB HAM Pro SAM Pro modules).
- Strong understanding of ITAM lifecycle processes (procurement deployment inventory support disposal).
- Familiarity with regulatory and audit requirements impacting asset and configuration data management (e.g. FFIEC SOX internal controls).
- Demonstrated experience in translating operational needs into system requirements and enhancements.
- Experience supporting or participating in audits and control testing.
- Ability to develop and maintain documentation reports and process artifacts.
- Strong communication coordination and stakeholder engagement skills.
- Advanced knowledge of general Financial Services or Banking is preferred.
- Advanced knowledge of applicable regulatory and legal compliance obligations rules and regulations industry standards and practices.
- Advanced to expert in process and data analysis within one or two domains or functional areas with deep critical thinking skills.
- Experience working as a SME across one or two domains or functional areas.
- Advanced speaking and writing communication skills.
- Occasional travel required.
Preferred:
- ITIL CSAM or SAM certifications.
- Experience in a financial services or regulated industry environment.
- Background supporting change management or organizational adoption efforts.
Benefits youll love:
We offer all the important things youd want like competitive salaries an ownership stake in the company medical and dental insurance time off a great 401k matching program tuition assistance program an employee volunteer program and a wellness addition youll have the opportunity to bolster your business knowledge learning the ins and outs of how successful companies operate and manage their finances giving you invaluable hands-on experience to help grow your career!
About the company:
Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation. Alliance Bank of Arizona Alliance Association Bank Bank of Nevada Bridge Bank First Independent Bank and Torrey Pines Bank are divisions of Western Alliance Bank; Member FDIC. AmeriHome Mortgage is a Western Alliance Bank company.
Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race sex color religion age nation origin marital status disability protected veteran status sexual orientation gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying please email or call . When contacting us please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.
Western Alliance Bancorporation
Required Experience:
Staff IC
Key Skills
- Continuous Integration
- Docker
- Jenkins
- Python
- System Design
- Agile
- C/C++
- Go
- Systems Engineering
- Software Development
- Java
- Distributed Systems
