Inside Sales Representative
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Department:
Job Summary
Overview
Customer Service Sales Representative (Inside Sales)
Location: On-site Full-Time
Schedule: MondayFriday 8:00 AM5:00 PM (flexibility may be required)
Compensation: Competitive base salary performance-based incentives
Our team is seeking a personable and results-driven Customer Service Sales Representative to support customer engagement and drive revenue through inside sales activities. This role combines customer support with sales strategy requiring strong communication skills technical aptitude and a proactive approach to building lasting client relationships.
Responsibilities
- Manage inbound and outbound communications (calls emails chats) with professionalism and empathy
- Understand customer needs and recommend appropriate products or services including upselling and cross-selling
- Resolve complex inquiries and complaints efficiently ensuring customer satisfaction
- Collaborate with internal teams (sales operations logistics) to address customer concerns and fulfill orders
- Monitor aftermarket performance metrics and report trends to leadership
- Achieve sales goals by processing orders promoting new offerings and maintaining product knowledge
- Foster long-term customer relationships through consistent follow-up and high-quality service
- Suggest process improvements to enhance customer experience and operational efficiency
- Stay current on product offerings systems and customer service tools
Qualifications
- Proven experience in customer service or inside sales with a track record of meeting satisfaction and sales goals
- Strong communication interpersonal and problem-solving skills
- Ability to manage multiple tasks prioritize effectively and work independently or collaboratively
- Familiarity with CRM platforms helpdesk tools and customer service software
- Technical aptitude or experience with CAD software and product databases is a plus
- High school diploma or equivalent required; additional education or certifications preferred
Preferred Skills
- Conflict resolution and de-escalation techniques
- KPI tracking and performance analysis
- Adaptability to evolving customer needs and business priorities
Required Experience:
Unclear Seniority
Key Skills
- Abinitio
- Hospital management
- Agriculture
- Cost Control
- Employee Benefits
- Data Analysis
About Company
Veterans bring immediate value to organizations. They provide superior work ethic and drive that take respective functional teams within organizations to the next level. They have unparalleled leadership experience, are quick studies, and foster an immediate team environment. Motivate ... View more
