Subaru Redelivery Assistant

AtSchlossmann Subaru City we believe the delivery of a new Subaru is more than just handing over keys its a meaningful this entry level role you will serve as a crucial touchpoint in the customers purchase journey ensuring a seamless educational and joyful experience that reflects Subarus core values of love safety and connection.

Youll contact customers after their new vehicle purchase to gather purchase experience feedback and guide customers through every feature of their new vehicle answer questions set up technology and ensure they feel confident and excited about their new vehicle. This role is perfect for someone who is customer-focused detail-oriented and passionate about creating memorable moments.

Key Responsibilities:

• Follow up with customers via calls emails and texts post-delivery to gather purchase experience feedback answer questions and schedule a features and technology redelivery appointment.Redeliver new Subaru vehicles to customers in a warm professional and engaging manner.
• Provide thorough productwalkthroughs including safety technology and performance features.
• Assist customers in pairing smartphones setting up MySubaru navigationEyeSight and other technology systems.
• Accurately maintain appointment calendars and schedules.
• Ensure all documentation is properly completed after eachredelivery.
  
• Collaborate with Sales Consultants and Managers to mitigate and resolve customer satisfaction concerns.
  
• Maintain showroom and delivery areas to uphold a clean welcoming environment.
  
• Serve as a Subaru brand ambassador upholding Subarus Love Promise and community-focused mission.
  
• Stay current on Subaru product updates safety features and customer engagement strategies.
  
  

What You Get:

• 5 day work week
• Full Available Benefits (Health Dental Vision 401k Paid Vacation)
• Discounts on Products and Services
• Company Holidays and Events
• Opportunity for Advancement

What You Need:

• Positive Attitude and Can-do Mentality
• Hardworking Personality Leadership Qualities and Eagerness to Improve
• Excellent Communication as a Team Player
• Valid Drivers License and Clean Driving Record
• Must Pass a Drug Test

How To Apply Now:

• Apply Online
• Apply in Person to Schlossmann Subaru City: 4640 S. 27th St. Milwaukee WI 53221

Schlossmann Automotive Group is an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.