Outpatient Office Coordinator
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Job Summary
Our Company
Rehab Without Walls Neuro Rehabilitation
Overview
Outpatient Office Coordinator at SWAN Outpatient Clinic in Phoenix AZ!
*Full Time Monday-Friday On-site
Who we are looking for:
- A super-star multitasker type; strong in administration skills
- Front office experience referral management experience
- Insurance verification/authorization knowledge and experience
- Enthusiasm committment and excellent customer service
What you will receive:
- Comprehensive Benefits Package
- Medical dental vision
- PTO; holidays
- Supportive Work Culture
Responsibilities
- Welcomes patients and visitors by greeting them in person or on the telephone; answers or refers inquiries
- Receives referrals and understands type of insurance benefits available
- Verifies insurances and obtains authorization from insurance companies
- Schedules patient appointments
- Registers patients checks patients in and out
- Collects copays at the time of each appointment and follows procedures for co-payment deposits
- Performs credit card transactions
- Maintains patient account balances
- Works with electronic medical records
- Files faxes and scans documents
- Manages and orders office supplies
- Completes billing and payroll data entry
- Schedules breaks and lunches with Aides to ensure front office is covered
- Maintains and develops referral source relationships
- Supports marketing and brand awareness as needed
- Completes clinic opening and closing duties as required
- Other duties as assigned
Qualifications
- Minimum of Associates Degree with business emphasis. Significant directly related medical office experience maybe considered in place of degree
- Minimum of two years front and back medical office work experience
- Presents professional attitude appearance strong customer service skills and use of judgment
- Knows advanced computer software (Microsoft Office) and has data entry skills
- Excellent organizational customer service and oral/written communication skills
About our Line of Business
Rehab Without Walls an affiliate of BrightSpring Health Services is a revolutionary neurorehabilitation program that moves individuals outside the walls of institutional settings and into their natural home and community environment through a continuum of care. It is designed to significantly help people who have primarily experienced a brain injury spinal cord injury or stroke/CVA through accident or illness regain functional capabilities. By providing care in the home community workplace or school Rehab Without Walls promotes greater health through the recovery process all with industry-leading outcomes that dramatically improve functional skills and independence for patients. For more information please visit . Follow us on Facebook and LinkedIn.
Additional Job Information
Phoenix Clinic Address: 1190 East Missouri; Phoenix AZ 85014
- Customer service skills highly preferred
- Ability to navigate multiple programs; including:
- Microsoft Office - Excel Word Outlook etc.
- Microsoft Teams
- Various additional technological programs as needed
- Multi-tasking and organization skills highly preferred
- Knowledge of Medical Terminology preferred
- Insurance and medical coding knowlege a plus
- Prior experience in healthcare highly preferred
Salary Range
USD $22.00 - $24.00 / Hour
Required Experience:
IC
Key Skills
- Office Manager Experience
- Microsoft Office
- Customer Service
- Computer Skills
- Microsoft Outlook
- Microsoft Word
- QuickBooks
- Medical office experience
- Office Experience
- Front Desk
- Microsoft Excel
- Administrative Experience
About Company
Welcome to SpringHealth Behavioral Health & Integrated Care where we assist those we serve in reaching their highest level of independence.
