The Cluster Leader is responsible for one or more Amazon Data Center Clusters and /Colocation Operations within a particular region. It is the senior Infrastructure Operations role within the region and has managerial responsibility for safety security availability scaling efficiency and cost.
Key job responsibilities
- Hiring managing and developing the operations team including compute operations managers engineering operations managers logistics operations managers and their teams
- Attainment of organizational performance goals and objectives relating to safety security availability scaling efficiency and cost
- Planning and executing the Infrastructure Operations component of new datacenter and Colocation (Colo) expansions
- Operation and maintenance of mechanical electrical and controls systems for Amazon datacenters to include preventive maintenance corrective maintenance and change management
- Vendor management of Colo datacenter services providers to meet or exceed contracted performance SLAs
- Safety security and availability incident response incident management and incident resolution
- Continuous improvement of operational processes procedures methods and tools
About the team
AWS Infrastructure Services owns the design planning delivery and operation of all AWS global other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.
Bachelors or Masters degree in engineering computer science or a related field or relevant industry experience
- 10 years of relevant management experience in data center operations facility engineering operations information technology critical environment facilities advanced high-volume manufacturing or similar.
- Demonstrated track record in delivering complex projects
- Proven ability to hire develop and manage high-performing technical teams
- Prior ownership of the operation of a mission-critical team and/or product
- Ability to operate independently as a manager of a geographically distributed management team
- Excellent written and verbal communications skills
- Excellent analytical quantitative and presentation skills
- Fluency in Spanish and English
- Expertise in one or more continuous improvement methodologies such as Lean or Six Sigma
- Substantial knowledge of mechanical electrical and controls systems in a critical or controlled environment.
- Broad knowledge of information technology infrastructure domains such as compute server platforms storage server platforms server components network devices technologies and architectures IT service delivery principles and best practices.
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