ServiceNow Advisory Manager

Makati City - Philippines

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Work Schedule: Morning Shift

Work Setup: Hybrid (3x onsite per week) Makati

Eligibility: Open to local and expat candidates currently residing in the Philippines

Responsibilities:

Oversee the end-to-end design and implementation of ServiceNow solutions
Development of ITSM & custom modules in ServiceNow Platform following best development practices
Lead a high-performance team of 15 to 20 developers architects and consultants
Strong hands-on ServiceNow implementation or development experience with minimum 3 full cycle implementation of ITSM (Incident Problem Change) Asset CMDB ITOM
Creating technical design document and writing Unit test cases
Knowledge in Web Technologies (XML HTML JAVA Script etc.) Will be essential.
ServiceNow implementation of HRSD/CSM module
ServiceNow upgrade hands-on
Very good knowledge of the ITSM process
Work with global ServiceNow team to implement the ServiceNow ( all the modules ) across all global locations of client
Exceptional Interpersonal Skills & Ability to work
Independently and with a team

Requirement:

Candidate should have the ability to perform in a dynamically changing environment
10 years of hands-on ServiceNow experience with expertise in ITSM CMDB Knowledge Management Reporting/Analytics and custom app development using App Engine.
Service Now Integration to various solutions (SaaS External Apps) using REST API / webservice / JSON / ServiceNow Scripting.
Strong track record of leading complex ServiceNow deployments with multiple stakeholders
Excellent verbal/written communication collaboration analytical and presentation skills to lead an environment driven by customer service and team work

Must-Have Certifications

ServiceNow Certified System Administrator (Mandatory)
ServiceNow Certified Implementation Specialist (ITSM or HRSD Mandatory)
ITIL v3/v4 Foundation (Mandatory)
ServiceNow Certified Application Developer (Preferred)

Work Schedule: Morning Shift Work Setup: Hybrid (3x onsite per week) Makati Eligibility: Open to local and expat candidates currently residing in the Philippines Responsibilities: Oversee the end-to-end design and implementation of ServiceNow solutionsDevelopment of ITSM & custom modules in Service...