Office Assistant 2 (PCN 082051)
Office Assistant 2 (PCN 082051)
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Job Description
Job Description
- Division of Corporations Business and Professional Licensingis recruiting for an Office Assistant 2 Customer Support position located in Anchorage!What you will be doing:
This position is part of a team located in the Division of Corporations Business and Professional Licensing Anchorage office. The purpose of this position is to provide support to the licensing units through administrative functions such as organization of documents mail processing document scanning/validation answering multi line telephone revenue receipting perform data entry and provide customer service.
Our organization mission and culture:
The mission of the Division of Corporations Business and Professional Licensing (CBPL) is to ensure that competent professional and regulated commercial services are available to Alaska consumers. The CBPL administrative unit is a team of five providing support to businesses professionals and division staff.
The benefits of joining our team:
Advancement within the division is highly encouraged and our training will set you up for success. Apply now and take advantage of this opportunity to learn and grow professionally.
The working conditions you can expect:
This position works on the 15th floor of the State Office Building in downtown Anchorage. This is a full-time position with work hours from 8:00 am to 4:30 pm Monday through Friday.
Who we are looking for:
To be successful in the position a candidate will need the following core competencies:Customer Service: Anticipates and meets the needs of both internal and external customers. Delivers high-quality products and services; is committed to continuous improvement.
Integrity/Honesty: Contributes to maintaining the integrity of the organization; displays high standards of ethical conduct and understands the impact of violating these standards on an organization self and others; is trustworthy.
Interpersonal Skills: Shows understanding friendliness courtesy tact empathy concern and politeness to others; develops and maintains effective relationships with others.
Attention to Detail: Sees and pays attention to details; recognizes the competent parts of a procedure or object and can verify correctness or error in an individual part or procedure.
Minimum Qualifications
High school diploma or the equivalent.
AND
One year of experience that includes clerical tasks such as greeting clients answering phones typing filing sorting mail entering data receiving payments making change or maintaining logs.
Substitution:
Education from an accredited college may substitute for the required experience (3 semester hours or 4 quarter hours equal one month of experience; 150 hours of vocation education equal one month of experience).
Special Note:
High school diploma equivalent means one of the following: 1) a G.E.D.; 2) completion of any basic adult education course equivalent to 480 class hours (16 weeks at 30 course hours per week); 3) acceptance in full standing by an accredited college or university; 4) highest grade of school completed plus an amount of paid or volunteer experience that totals 12 years and includes basic clerical tasks such as greeting clients answering phones typing filing sorting mail entering data receiving payments making change or maintaining logs.
Some positions in this class may require the incumbent to operate motor vehicles. Such positions require that the applicant possess a regular drivers license and be 18 years of age or older.
Some position in this class may require skill in typing. Recruitment and selection may include this requirement.Additional Required Information
At time of interview applicant(s) are requested to submit:
- Contact information for three people who directly supervised you and if available evaluations or letters of reference.
If post-secondary education is required to meet the minimum qualifications you must fill in the Education section of the application. If you have not obtained a degree please indicate the number of units completed. Copies of transcripts are required to verify educational credentials if used to meet the minimum qualifications for a position. Transcripts can be attached at the time of application or provided at the time of interview.
WORK EXPERIENCE
If using work experience not already documented in your application also provide the employer name your job title dates of employment and whether full-or part-time. Applications will be reviewed to determine if the responses are supported and minimum qualifications are clearly met. If they are not the applicant may not advance to the interview and selection phase of the recruitment.
MULTIPLE VACANCIES
This recruitment may be used for more than one (1) vacancy. The applicant pool acquired during this recruitment may be used for future vacancies for up to ninety (90) days after this recruitment closes. Interested applicants are encouraged to apply to each recruitment notice to ensure consideration for all vacancies.
NOTICE
Questions regarding the application process can be directed to the Workplace Alaska hotline at (toll free) or (907) 465- 4095.If you choose to be contacted by emailplease ensure your email address is correct on your application and that the spam filter will permit email from the domains.For information on allowing emails from the domains visit the Lost Password Help page located at STATEMENT
The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities who require accommodation auxiliary aides or services or alternative communication formats please call 1- in Juneau or TTY: Alaska Relay 711 or 1- or correspond with the Division of Personnel & Labor Relations at: P. O. Box 110201 Juneau AK 99811-0201. The State of Alaska is an equal opportunity employer.Contact Information
WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCE
Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1- (toll free) or if you are located in the Juneau area. Requests for information may also be emailed to.
For applicant password assistance please visit: specific information in reference to the position please contact the hiring manager at:
Name: Orellys Torres
Position Title: Administrative Assistant 2
Phone:(
Email:
Employment Type
Full-Time
