Scheduling Manager, In-Kind Donations

Job Summary

A Wider Circle is seeking a dynamic and mission-driven individual to join our Scheduling Team as the Scheduling Manager for In-Kind Donations. This role is pivotal in ensuring the efficient operation of day-to-day scheduling activities while also working collaboratively with the team to meet daily performance goals.

The Scheduling Manager will lead efforts to build and manage community partnerships focusing on increasing our inventory of in-kind donations to fully support our clients. As the primary point of contact for all community donation events this individual will cultivate sustainable relationships with local organizations and strengthen existing collaborations.

This role also provides oversight to the tracking and reporting of all in-kind donations inventory to ensure accuracy and alignment with organizational needs.

Supervisory Responsibilities

• Provide leadership and oversight to the In-Kind Donations Scheduling Team including setting the daily plan and maintaining consistent communication with the team to ensure operational efficiency and accountability;
• Establish monitor and report regularly to supervisor on key performance metrics;
• Lead monthly team meetings and conduct individual 1:1 check-ins to support staff development and performance.

Essential functions-primary responsibilities

• Manage monthly reporting of scheduling and donations data;
• Serve as point of contact for all community donation events;
• Collaborate with Development Office to support special events;

• Perform day-to-day tasks of Scheduling Coordinator including but not limited to interfacing with potential donors responding to a high volume of calls and emails scheduling and routing pick-up appointments for donors and tracking and reporting in-kind donations.

Required Skills /Abilities

• A demonstrated ability to effectively engage lead and manage staff;
• Excellent communication and interpersonal skills to interact professionally with staff and donors;
• Ability to work both collaboratively in a team environment and independently with strong self-motivation;
• Experience in appointment scheduling and logistics coordination for optimal outcomes;
• Passion and interest in the mission of A Wider Circle.

Required education and experience

• High School Diploma/ equivalent or a minimum of 3 years of management experience;
• 5-7 years professional experience;
• 1-2 years of scheduling experience;
• Knowledge of Google Suite (gmail google docs calendar) and the ability to learn new technology systems.

Preferred Education and experience

• Bachelors Degree

Additional eligibility requirements:

Work authorization/security clearance requirements

• Must be authorized to work in the United States

Work environment

The Scheduling Manager will work in an office environment. Flexibility in attending community events.

Physical demands

Prolonged periods of sitting while communicating via phone/email with donors. Attend Community Events with donor partners and Special Events.

Other duties

This job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.

Travel required

Local travel to community events

A Wider Circle offers a comprehensive benefits package including:

• Dental Insurance
• Health Insurance
• Health Savings Account
• Life Insurance
• Paid Parental Leave
• Short-term Disability
• Vision Insurance

Affirmative Action/EEO Statement

A Wider Circle is committed to having a team that is diverse and ensuring that all qualified applicants will receive consideration without regard to race color gender (including gender identity or expression) religion national origin sexual orientation disability age veteran status or other non-merit factor. We are proud to be an equal opportunity employer.

Required Experience:

Manager