Care Support Specialist
Care Support Specialist
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
This position provides direct care and in-home support services to the participants in a home care setting. As a Care Support Specialist you are responsible for training and mentoring new caregivers development provide support to caregivers and clients maintaining ongoing relationships in the field as well as provide staffing support to ensure client services are delivered on time and are appropriate for the clients needs. You will also assist with monitoring clients conditions and reassessments to ensure appropriate care plan documentation.
Join our team and make a real difference in the lives of seniors while supporting and mentoring caregivers in the field! As aCare Support Specialist youll be the key link between our caregivers and office team ensuring quality care and team engagement.
How Youll Make an Impact:
Provide on-call coverage for open shifts or last-minute changes to ensure uninterrupted client care.
Conduct caregiver training including skills assessments shadow visits and coaching on in-home care professionalism and client interaction.
Perform quality assurance visits with caregivers and clients to maintain Senior Helpers standards.
Assist with client care support including ADLs updating care plans and promptly reporting condition changes.
Build positive relationships with caregivers clients and families.
Collaborate with the office team to address staffing needs support scheduling and contribute to training programs.
Maintain accurate documentation for visits care plans and reports.
Partner with the Scheduling Coordinator to resolve coverage gaps.
Prepare training materials participate in staff meetings and provide feedback to improve care and training programs.
Why Youll Love Working With Us:
Mileage Reimbursement & Travel Time Pay
Health Insurance & Vision Benefits
Paid Training & Professional Development
Supportive Team Environment
401(k) Retirement Plan Employer Match
- Rewards Program
Make a Difference Every Day
What Were Looking For:
Experience: Previous caregiving experience required; CNA certification preferred
Skills: Strong leadership communication organizational and problem-solving abilities
Availability: Open schedule MondayFriday (7:00am11:00pm) plus every other weekend on-call rotation
Requirements:
Valid drivers license & reliable transportation
Clean driving record
Ability to pass a background check
Excellent organizational skills and attention to detail
Required Experience:
Unclear Seniority
Employment Type
Full-Time
