Project Coordinator
Project Coordinator
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Salary Not Disclosed
1 Vacancy
Job Description
Position Title: Project Coordinator
Location: Washington DC
Project End Date: 09/30/2025 (With Possible extension to next fiscal year)
CONTRACT JOB DESCRIPTION
Responsibilities:
1. Provides Coordination and supports the team on large projects or a significant segment of large complex projects.
2. Tracks project and operational-related systemic issues and supports the analysis and possible solutions working with Subject Matter Experts (SME)
3. Provides project coordination and support activities for OUCs enterprise IT systems including telephony CAD applications radio technology/services call floor infrastructure networking and application services.
4. Supports the planning of long and short-range projects for systems development systems maintenance application upgrades and IT-Services activities and for necessary support resources.
5. Tracks and monitors project progress against milestones schedules budgets and deliverables to ensure conformance with OUC-IT priorities.
6. Coordinates the assessments of technical and operational practices associated with system upgrades and changes based on leading industry standards.
7. Coordinates and supports the Planning organizing and research on new and emerging technologies to support the modernization of OUC-IT systems.
8. Gathers information and performance data on IT performance for the consumption of IT leadership
9. Participates in IT budget planning and forecasting activities including project funding requirements.
10. Maintains program documentation including project plans timelines requirements and progress reports.
11. Collaborates with internal and external stakeholders to gather business and technical requirements and ensure alignment with project objectives.
12. Monitors tracks and reports on performance metrics for the IT department and provides regular updates to OUC leadership.
13. Coordinates with vendors and other District Stakeholders for tasks such as maintenance upgrades that could be service-impacting
14. Provides coordination and status updates for enterprise-wide initiatives including infrastructure upgrades call floor systems network monitoring and system performance troubleshooting.
15. Coordinates tracks and reports during the deployment of new hardware and applications including installation configuration testing and user support.
16. Uses the ServiceNow ticketing system to open track update and close OUC-IT service tickets in accordance with established processes.
17. Supports IT asset management by tracking updating and maintaining inventory of hardware and software ensuring accurate records of assignment deployment and lifecycle status
18. Coordinates specific planned and unplanned activities on the 911 / 311 call floor including: Reviews daily checks of call floor workstations. Tests software updates; Troubleshoots software bugs; Monitors and escalates major system glitches; and provides end-user IT support.
Minimum Education/Certification Requirements:
Bachelors degree in IT or related field or equivalent experience; or a current PMP Certification
Employment Type
Full-time
