Product Owner (PFA), 2 Years Contract

Prudentials purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured for our people customers and partners. We provide a platform for our people to do their best work and make an impact to the business and we support our peoples career ambitions. We pledge to make Prudential a place where you can Connect Grow and Succeed.

Job Summary:

Serve as the Product Owner within the PFA team leading the design development and delivery of digital platforms. This role is critical in translating strategic goals into field-driven data-informed solutions that enhance agent performance recruitment and agency enablement. The Product Owner will work closely with the PMO lead users cross-functional SMEs/Teams to ensure adoption alignment and delivery excellence.

Job Desciptions:

• Product Vision & Leadership - Define and drive the product vision for key agency ensuring alignment with FA and Agency transformation goals. Collaborate with the PMO Lead users and cross-functional teams to translate strategic intent into solutions that support recruitment performance and adoption.

• Roadmap Planning & Delivery - Own the product roadmapprioritising features based on field needs strategic milestones and feedback loops. Work closely with tech on enhancement planning backlog management sprint planning and ensure delivery stays on track through iterative agile releases.

• Stakeholder & Field Engagement - Act as the bridge between business and tech. Gather insights from agency leaders PMO strategy and distribution teams to guide product decisions. Champion adoption by aligning expectations and communicating clearly across markets.

• Experience & Impact Advocacy - Ensure user journeys are intuitive and outcome-driven. Work with UI/UX Designer Group Tech Training team and Change leads to drive high usage and embed behavior change.

• Data-Driven Iteration - Use adoption and performance data to inform priorities and track impact. Define and manage key KPIs to ensure continuous improvement and field relevance.

• Enablement & Field Routines - Identify opportunities to futureproof agency tools gather adoption success stories and proof points from early users. Highlight how the platforms drive coaching effectiveness productivity uplift and performance outcomes. Support optimisation of field routines to ensure product usage are adopted into daily practice tied to field behavior and adaptable to market needs.

Qualifications & Experience:

• Bachelors degree in business Technology or a related field

• 610 years experience in digital product management preferably within insurance financial services or sales-driven business

• Familiarity with UI/UX principles/design and/or experience working in agile/transformation squads will be of strong advantage

• Proven track record in delivering digital solutions at scale with measurable impact on frontline adoption performance uplift or behavioral change.

• Experience translating field feedback into business requirements and backlog priorities

Key Skills & Traits:

• Strategic thinking with strong execution and delivery orientation

• Excellent stakeholder engagement with ability to align cross-functional teams

• Agile mindset with hands-on experience managing backlogs sprint cadence and iterative delivery

• Strong data fluency able to interpret adoption and performance metrics to guide product decisions

• Sharp business communication skills able to connect digital features to business value narratives

• Comfortable shaping field-facing materials and able to work across business design tech Group and operations in fast-paced transformation environments

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex race age ethnic origin educational social and cultural background marital status pregnancy and maternity religion or belief disability or part-time / fixed-term work or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.