On-Street Transit Inspector (Transit Inspector)
On-Street Transit Inspector (Transit Inspector)
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
WHAT YOULL BE DOING
Monitors transit schedule adherence and conducts contractor audits to ensure efficient operation of service and compliance of performance based contracts.
Ensures contractor compliance for on-board technology including (tablets farebox INIT Driver Command Unit (DCU) PRESTO hand held devices FOB door alarms recording devices microphone systems destination signs emergency call buttons) and new technology as provided.
Liaises and addresses routine operational issues with contractors regarding transit services and driver conduct.
Examines documents conditions and recommends repairs; assists in reporting on conditions of transfer locations passengers residences and transit stops Viva stations terminals bus loops and transit facilities including: standing areas shelters waste containers benches and information posts.
Assists facilities staff in monitoring and reporting winter maintenance progress at transit stop facilities.
Conducts bus inspections to ensure bus is equipped with proper licensing safety regulatory and operational documentation.
Operates Intelligent Transportation Systems (ITS) equipment for purposes of tracking maintaining and reporting on BRT vehicle schedule adherence.
Liaises with internal stakeholders on all Ticket Vending Machine (TVM) failures and alarms.
Provides customer service and travel training as needed.
Investigates and responds to difficult passengers missing passengers and customer complaints accidents fare evasion vandalism and customers concerns with follow-up and recommendation for corrective measures.
Operates special bus charters and transfers buses for operations and maintenance purposes when required.
Performs other duties as assigned to meet Branch and Departmental objectives.
WHAT WERE LOOKING FOR
Successful completion of Secondary School diploma or approved equivalent combination of education and experience.
Minimum three (3) years experience in transit operations including inspecting and reporting on the operation of transit services ensuring contractor compliance investigating and resolving concerns demonstrated ability to provide exemplary customer service monitoring schedule adherence and conducting surveys.
Valid Ontario Class CZ Drivers Licence drivers license free of serious offences under the Highway Traffic Act.
Satisfactory Police Vulnerable Sector Check.
Ability to obtain first aid certification.
Demonstrated experience working with persons of disabilities.
Knowledge of related Legislation Acts and Standards including AODA Highway Traffic Act D-409 Building Code Q-straints Occupational Health and Safety Act Passenger Vehicle and Commercial Vehicle Operators Registration system pertaining to provision of conventional and mobility transit and commercial vehicle services including
Ability to coordinate and direct personnel during an emergency situation.
Ability to work outside regular business hours as required.
Employment Type
Full Time
