Operations Manager for Growing Home Care Company

• Pay in Advance Program
• Legal Plan
• 401(k)
• Bonus based on performance
• Competitive salary
• Dental insurance
• Free food & snacks
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources

• Manage the overall client care experience to individual clients and families along with the other members of our management team.
• Oversee the day-to-day operations of a growing $3M home care agency that operates in Orange County but also serves portions of LA County and the Inland Empire.
• Work with an office staff of 3-5 employees including a remote recruiter and up to 90 caregivers.
• P&L responsibility and KPIs; increase both top-line revenue and bottom-line profits.
• Take responsibility for ensuring that clients and caregivers are well taken care of and that satisfaction levels are high.
• Set a personal example that exemplifies our company values.
• Be both a strong administrative manager and a compassionate people leader.
• Monitor client care with supervisory visits unannounced visits phone calls meetings etc.
• Must have experience in training and employee development.
• Is available to all staff and clients to address specific and general complaints and concerns.
• Ability to take charge of a situation when appropriate with the ability to lead and motivate others as well as manage conflict.
• Participate in administrative on-call responsibilities with team of office employees.
• Follow up with hospitalized residents and coordinates after care with the physicians and health team members.
• Work with the management team to bring creative solutions to prospective clients and to build the business of current clients.

• A strong candidate will have hands-on knowledge and good decision-making that typically comes from 5-10 years of experience in a similar work setting.
• Strong people skills and strong administrative abilities.
• Willingness and desire to work with the elderly knowledge of the aging process and the physical psychological and social needs of the elderly.
• Ability to effectively communicate with a variety of people.
• Ability to direct client care and services to the elderly which meet or exceed the agencys quality and service standards.
• Demonstrate effective customer service skills.
• Ability to effectively manage a diverse employee work group in a 24/7 hour business.
• Demonstrate skill in conflict resolution.
• Financial management skills; business acumen; familiarity with business practices and principles.
• Must successfully pass State of California background check and acquire HCA required through the Department of Social Services.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law.

Homewatch CareGivers offers the comprehensive home care services and we believe that exceptional training means a more rewarding experience for you and better care for clients. Homewatch CareGivers is a premier provider of in-home care services for people of all ages including seniors children veterans the chronically ill and those recovering from medical procedures.

Our care philosophy is based on finding interesting innovative ways to empower clients and help them feel engaged and respected. We start by making sure our caregivers and office staff are confident and empowered too. Our Homewatch CareGivers University is a professionally-developed training platform designed to give you the tools and resources you need to make the very most of your time with clients and gain the most satisfaction from your job. It includes online accredited courses to help you meet the training requirements you may need to stay current with caregiver certification and licensure . The more prepared you are the more secure you feel in your daily work.

This is an incredible opportunity to feel great about your job and the impact it has on others. Join our growing team and help bring our unique care philosophy to life!

^{This agency is independently owned and operated. Your application will go directly to the agency and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location and not to Home Care Evolution Corporate.}