Employment Type:

Shift:

Description:

Shift: 2nd Shift - 3p - 11p; Every other weekend a shift required.

Training: First two weeks of training are M-F 8a-430pm required.

Job Description

The Patient Access Representative greets patients/family members and obtains and/or verifies demographic clinical financial and insurance information in the process of registering patients for service delivery including the entry of patient/guarantor information in the patient accounting system collection of patient signatures on all appropriate forms and the imaging/copying of registration documents. Obtains and processes signed physician orders conducts online insurance eligibility/benefit verification on designated cases notifies patient/guarantor and collects patient liabilities and refers appropriate cases to financial counseling for follow-up and consultation. May provide escort and directional support to patients family members and visitors.

Requirements:

-High school diploma or an equivalent combination of education and experience.

-Associate degree preferred.

-Data entry skills (50-60 keystrokes per minutes).

-Past work experience of at least (6) six months within a physician office hospital or clinic environment performing registration activities or an insurance company performing payer activities are highly desired but not required.

-Certified Healthcare Access Associate (CHAA) credentials by the National Association of Healthcare Access Management (NAHAM) is also preferred.

-Excellent communication (verbal and written) and organizational abilities. Excellent interpersonal skills are necessary in dealing with peers internal and external customers.

-Accuracy attentiveness to detail and time management skills are successfully accomplish the essential job functions of this position the incumbent will be required to work independently read write and operate keyboard and telephone effectively.

-Must be comfortable operating in a collaborative shared leadership possess a personal presence that is characterized by a sense of honesty integrity and caring with the ability to inspire and motivate others to promote the philosophy mission vision goals and values of Trinity Health.

Why Trinity Health
Unlimited career growth opportunities with one of the largest Catholic healthcare organizations in the country.
Competitive pay
Paid time off and comprehensive benefit package that starts day one
Benefits on day 1 no waiting period
Retirement programs with employer match
Student loan forgiveness services for staff and their family
18 Days of PTO your first year 6 paid Holidays
25% discount with Sprint Verizon or AT&T
Please visit to see the full list of perks and benefits we offer our colleagues.

Our Commitment

Rooted in our Mission and Core Values we honor the dignity of every person and recognize the unique perspectives experiences and talents each colleague brings. By finding common ground and embracing our differences we grow stronger together and deliver more compassionate person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other status protected by federal state or local law.