Director, Digital Product & Platform

Waltham, MA - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

Position Purpose

The Digital Product & Platform Leader is accountable for shaping and delivering the digital vision that drives Thermo Fishers Asset Management Services (AMS) strategy. This role will define and lead the roadmap for AMSs core digital platforms positioning them as scalable high-value products that deliver measurable business growth. By aligning platform innovation with customer needs and market assessments the leader will accelerate AMSs transformation from a transactional service model to a data driven growth engine ensuring the business leads in the scientific asset management market.

Key Responsibilities

1.Platform Strategy & Roadmap

Lead the multi-year product and platform strategy for AMS digital tools ensuring alignment with Connected Value Insight-to-Action and automation goals.

Lead prioritization of features and investments based on customer impact value and market differentiation.

2.Product & Platform Delivery

Serve as business product owner for AMS digital platforms leading all aspects of the full lifecycle from concept to scale.

Deliver rapid low-touch deployments (e.g. SmartCapture) and transition platforms from project to steady-state product operations.

3.Cross-Functional Leadership & Governance

Partner with Data & Insight Strategic Operations Commercial and GBS to integrate platform outputs into AMSs service delivery and customer success model.

Lead governance forums to align platform investment resolve cross-functional dependencies and run release pipelines.

4.Adoption Enablement & Experience

Drive internal adoption of AMS digital tools ensuring field teams operations and customers can easily access and apply platform insights.

Build feedback loops to iterate quickly based on user and market needs.

5.Team Leadership & Capability Building

Build and mentor an impactful team of product managers and platform owners fostering a culture of agile delivery and insight-led design.

Partner with enterprise IT DevOps and Security to ensure platforms meet scalability security and compliance standards.

6.Impact Measurement & Value Realization

Define and supervise KPIs for adoption uptime improvement ESG contribution and customer ROI.

Translate platform performance into strategic wins for AMS in RFPs renewals and executive customer engagements.

Required Experience:

Director

Work ScheduleStandard (Mon-Fri)Environmental ConditionsOfficeJob DescriptionPosition PurposeThe Digital Product & Platform Leader is accountable for shaping and delivering the digital vision that drives Thermo Fishers Asset Management Services (AMS) strategy. This role will define and lead the roadm...