CONTROLS Technician, North Asia, APAC Controls Deployment & Service

AWS Infrastructure Services owns the design planning delivery and operation of all AWS global other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.

Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

The Data Center Capacity Delivery Asia-Pacific Controls Deployment and Service (DCCD APAC CDS) team delivers and services the control systems which monitor and ensure the health of our data centers. APAC CDS mission is to safely provide our customers with the unmatched reliability security and performance that AWS is known for. APAC CDS covers three core disciplines of deployments (of control systems in new data centers) projects (of controls capital improvement works at live data center sites) and service (of control systems at live data center sites) with additional specializations in the disciplines of colocated sites systems engineering controls fleet on-call support (of data center control systems in the Americas (AMER) Europe Middle East and Africa (EMEA) as part of a global follow-the-sun support arrangement) and governance.

As Amazonians we work in a competitive environment. Our customers are always beautifully wonderfully dissatisfied. Being successful in our roles is not just about doing our jobs well but also evolving and innovating. Change is the only constant and applies to our customers our roles our team organization our tools and our mechanisms.

To be successful in this team you will also have:
- Ability to thrive at the pace and scale of Amazon
- Ability to work independently and manage multiple competing priorities
- Ability and willingness to collaborate with peers around the globe which may involve some participation in meetings at odd hours
- Ability and willingness to travel domestically or globally as and when needed
Controls Deployment & Service (CDS) Technicians support data center building automation systems including Building Management Systems (BMS) and Electrical Power Monitoring Systems (EPMS). In this role you will deploy and service these critical systems to ensure optimal data center health and performance.

Your responsibilities include deploying new BMS or EPMS installations during data center construction upgrading existing Amazon-owned or leased facilities and implementing Amazon hardware in colocated environments. Youll also provide regional servicing expertise to our fleet or data centers in your region and occasionally support global operations.

Success in this position requires effective collaboration with multiple Amazon teams including Construction Commissioning Critical Projects Data Center Operations Procurement Program Management Design and Engineering teams. Youll maintain strong vendor relationships that drive successful deployments and operations.


Key job responsibilities
- Deploy and maintain critical systems: Install upgrade and troubleshoot BMS and EPMS systems across multiple data centers ensuring optimal performance through diagnostics programming and hardware maintenance.
- Execute technical projects: Manage installations from server provisioning to sensor calibration supervise contractor work and ensure all activities meet AWS safety and quality standards.
- Drive operational excellence: Provide commissioning support conduct root cause analysis create system documentation and follow change management processes to maintain system integrity.
- Enable team success: Mentor facilities teams on system operations collaborate with vendors on Factory Witnessed Tests and recommend design improvements based on operational insights.
- Deliver reliable service: Respond to emergencies manage on-call rotations oversee service agreements and prioritize work through ticketing systems to maintain data center availability.

A day in the life
- Join the cloud leader: AWS has the most proven operational and security expertise and the business is innovating at a faster clipespecially in new areas such as Machine Learning and Artificial Intelligence the Internet of Things Serverless Computing and custom-designed processors and chips.
- Be at the nexus of action: Your involvement in data center delivery will be mission-critical to the successful deployment of our data centers. You wont just be observing from the sidelines; youll be representing Amazon building relationships across a wide variety of internal and external stakeholders.
- Build at scale: Build and operate infrastructure at an enormous scale participating in Amazons global presence.
- Your unique background will be an asset: At Amazon our ability to innovate on behalf of our global customers and communities is dependent upon the skills perspectives and knowledge of people from all backgrounds.
- Continuous growth and learning: You may not be an expert in AWS when you join our company but you will have support to become one. Benefit from direct access to industry-leading specialists latest training materials and courses to propel your career.


About the team
About AWS

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger more collaborative teams. Our continual innovation is fueled by the bold ideas fresh perspectives and passionate voices our teams bring to everything we do.

Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.

The Data Center Capacity Delivery Asia-Pacific Controls Deployment and Service (DCCD APAC CDS) team delivers and services the control systems which monitor and ensure the health of our data centers. APAC CDS mission is to safely provide our customers with the unmatched reliability security and performance that AWS is known for. APAC CDS covers three core disciplines of deployments (of control systems in new data centers) projects (of controls capital improvement works at live data center sites) and service (of control systems at live data center sites) with additional specializations in the disciplines of colocated sites systems engineering controls fleet on-call support (of data center control systems in the Americas (AMER) Europe Middle East and Africa (EMEA) as part of a global follow-the-sun support arrangement) and governance.


1. Minimum one year of experience with low and medium voltage electrical and/or mechanical systems.
2. Basic understanding of industrial control systems and field signals.
3. Ability to read and interpret technical drawings and specifications.
4. Language Skills: Fluent in English and Conversational in Japanese.


1. One year of experience working in a data center or mission-critical environment.
2. ISA Certified Controls System Technician (CCST) Level I or higher certification (equivalent).
3. Basic knowledge of network design low-voltage cabling (copper/fiber) and building automation systems.
4. Understanding of data center infrastructure and operations.
5. Electrical license or trade certification.
6. Bilingual (English and Japanese)

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.