Process Writer KCC Companies is an employee-owned (ESOP) company dedicated to providing complete design manufacturing installation and service for commercial & residential Heating Ventilation and Air Conditioning (HVAC).
Our Mission: KCC enhances the lives of our customers partners employee-owners and communities by providing innovative HVAC solutions.
Benefits: We Now offer:DailyPay! Work Today Get Paid Today! - 9 Paid Holidays
- Quarterly bonuses
- Quarterly rate increase
- Health Dental Vision insurance and other Ancillary coverages
- 401K
- Monthly Accrued Vacation
- Employee Assistance Program
- Employee Stock Ownership Plan (ESOP)
Function: The Process Writer will work cross-functionally with teams from other departments to capture best practices and standard work and then document them as formal policies procedures or work instructions. Essential Responsibilities: - Interact professionally with Subject Matter Experts (SMEs) to extract information for documentation.
- Originate written policies procedures and work instructions in compliance with the requirements of the Quality Management System.
- Review and edit draft documents originated by others in the organization.
- Maintain a comprehensive library of technical terminology and documentation.
- Analyze documents to maintain continuity of style of content.
- Manage updates and revisions to controlled documents.
- Validate processes being recorded to ensure accuracy and completeness of documentation.
- Function as a member of the Quality team and assist with Quality projects as directed.
Required Skills: - Ability to study unfamiliar technical concepts and processes to rapidly achieve a basic understanding in order to complete effective written procedures.
- Ability to explain complex topics situations and procedures and clearly communicate them to a diverse audience.
- Ability to create effective visuals to convey information pictorially and/or graphically.
- Ability to choose and apply the appropriate layout typography color image and / or multimedia for your document.
- Ability to conduct proofreading of others work including but not limited to: spelling grammar punctuation content structure style and technical vocabulary.
- Ability to organize and structure your documentation logically and consistently using headings tables lists diagrams or other elements.
- Interpersonal communication skills are critical including listening speaking writing and checking for comprehension within a diverse audience.
- Ability to read and understand engineering drawings is critical.
- Basic process mapping skills are a plus.
- Advanced knowledge of Microsoft Office programs (Word Excel and PowerPoint).
- Ability to plan organize and execute projects independently.
- Strong sense of accountability for project deadlines and deliverables.
- Must be self-motivated and task-oriented with a strong personal drive for success.
Qualifications: - Must be able to speak read and write fluently in English; Spanish fluency is a plus.
- Associates degree or higher education level preferred; Engineering or Engineering Technology course work is a plus.
- 2 years of experience in a manufacturing environment.
- 1 years of technical writing experience.
- Experience implementing lean manufacturing principles is a plus.
- Experience / certification with document control a plus.
KCC COMPANIES IS AN EQUAL OPPORTUNITY EMPLOYER For any questions you can contact: Terra Beaver Talent Specialist Laura Zoghbi Talent Specialist
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