Senior Executive Client Servicing for Digital Marketing Company

Ahmedabad - India

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

The job posting is outdated and position may be filled

Job Summary

Job Description:

The primary responsibilities of client servicing executives include managing and nurturing client accounts addressing their needs and ensuring that the services or products delivered meet or exceed their expectations.

Objectives of this role

Serving as the primary point of contact between clients and the company.
Developing and maintaining strong long-lasting client relationships by understanding their needs and providing exceptional service.
Understanding client requirements and communicating them to internal teams to ensure service delivery meets expectations.
Identifying opportunities to upsell or cross-sell additional services or products to clients.
Addressing client issues concerns or feedback and facilitating quick and efficient resolutions.
Working together with cross-functional teams to ensure the seamless delivery of services.
Acting as a client advocate within the organisation to address client needs and concerns.
Preparing and delivering regular reports and updates on project progress and results to the clients.

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Required Experience:

Senior IC

Job Description:The primary responsibilities of client servicing executives include managing and nurturing client accounts addressing their needs and ensuring that the services or products delivered meet or exceed their expectations.Objectives of this roleServing as the primary point of contact betw...