Senior Executive Client Servicing for Digital Marketing Company
Senior Executive Client Servicing for Digital Marketing Company
Posted on :
06-09-2025
Employer Active
1 Vacancy
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Job Description
Job Description:
The primary responsibilities of client servicing executives include managing and nurturing client accounts addressing their needs and ensuring that the services or products delivered meet or exceed their expectations.
Objectives of this role
- Serving as the primary point of contact between clients and the company.
- Developing and maintaining strong long-lasting client relationships by understanding their needs and providing exceptional service.
- Understanding client requirements and communicating them to internal teams to ensure service delivery meets expectations.
- Identifying opportunities to upsell or cross-sell additional services or products to clients.
- Addressing client issues concerns or feedback and facilitating quick and efficient resolutions.
- Working together with cross-functional teams to ensure the seamless delivery of services.
- Acting as a client advocate within the organisation to address client needs and concerns.
- Preparing and delivering regular reports and updates on project progress and results to the clients.
Call now 91-
Required Experience:
Senior IC
Employment Type
Full-Time
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