ABOUT TIDE
At Tide we are building a business management platform designed to save small businesses time and money. We provide our members with business accounts and related banking services but also a comprehensive set of connected administrative solutions from invoicing to accounting.
Launched in 2017 Tide is now used by over 1 million small businesses across the world and is available to UK Indian and German SMEs. Headquartered in central London with offices in Sofia Hyderabad Delhi Berlin and Belgrade Tide employs over 2000 employees.
Tide is rapidly growing expanding into new products and markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money.
ABOUT THE ROLE
A talented Data Scientist (DS-3) with generative AI expertise to contribute to the development and implementation of advanced AI solutions. Youll work on generative AI projects applying your skills in LangChain LangGraph SQL Python AWS Bedrock and Databricks to solve business challenges as part of our innovative team.
As a Lead Data Scientist youll be:
- Implementation & Development: Implement generative AI solutions leveraging AWS Bedrock and Databricks based on established architectural patterns
- Technical Execution: Apply your expertise in generative AI LLMs and related technologies to deliver high-quality solutions
- Cross-Functional Collaboration: Work with product engineering and business teams to understand requirements and implement effective AI solutions Statistical Analysis: Apply appropriate statistical methods to validate models and hypotheses
- Data Analysis: Conduct thorough exploratory data analysis and handle data quality issues effectively Feature Engineering: Implement feature engineering techniques for ML models including dimensionality reduction and feature selection
- Model Development: Build and tune generative AI models using frameworks like LangChain and LangGraph with proper regularization techniques
- Intent Classification: Implement intent detection systems combining LLMs with data analysis techniques
- Response Generation: Develop components for generating structured responses by combining AI with business rules
- Continuous Learning: Stay current with generative AI techniques and apply new approaches to improve solutions
- Documentation & Knowledge Sharing: Create clear documentation and share knowledge with team members
- Testing & Validation: Thoroughly test generative AI applications to ensure they meet requirements and quality standards
WHAT ARE WE LOOKING FOR
- 6 years of experience in data science machine learning or related field 1 years of hands-on experience with generative AI large language models (LLMs) or natural language processing
- Experience with traditional NLP models and techniques Strong proficiency in Python and SQL for data retrieval and processing
- Solid understanding of statistics hypothesis testing and probability distributions
- Experience with LangChain LangGraph for implementing AI workflows
- Understanding of prompt engineering RAG (Retrieval Augmented Generation) and fine-tuning techniques for LLMs Experience implementing intent detection systems using generative AI Familiarity with rule-based systems to augment AI capabilities
- Experience with cloud platforms particularly AWS services
- Familiarity with Knowledge Graphs for LLM use cases
- Knowledge of evaluation approaches for generative AI outputs
- Experience with Databricks or similar data processing platforms
Nice to Have:
- Advanced degree in Computer Science Data Science Machine Learning or related field
- Experience in customer support AI applications Knowledge of vector databases and embedding techniques
- Familiarity with semantic search technologies
- Experience with data pipelines and ETL processes
- Knowledge of software development best practices including version control
- Contributions to data science or AI projects or communities
WHAT YOU WILL GET IN RETURN
Make work work for you! We are embracing new ways of working and support flexible working arrangements. With our Working Out of Office (WOO) policy our colleagues can work remotely from home or anywhere in their assigned Indian state. Additionally you can work from a different country or Indian state for 90 days of the year. Plus youll get:
- Competitive salary
- Self & Family Health Insurance
- Term & Life Insurance
- OPD Benefits
- Mental wellbeing through Plumm
- Learning & Development Budget
- WFH Setup allowance
- 15 days of Privilege leaves
- 12 days of Casual leaves
- 12 days of Sick leaves
- 3 paid days off for volunteering or L&D activities
- Stock Options
TIDEAN WAYS OF WORKING
At Tide we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams.
While remote work is supported we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building where we encourage regular in-person gatherings to foster a strong sense of community.
TIDE IS A PLACE FOR EVERYONE
At Tide we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity religion sexual orientation gender identity family or parental status national origin veteran neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members diverse needs and lives.
We are One Team and foster a transparent and inclusive environment where everyones voice is heard.
At Tide we thrive on diversity embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity religion sexual orientation gender identity or disability. Our inclusive culture is key to our success helping us build products that meet our members diverse needs. We are One Team committed to transparency and ensuring everyones voice is heard.
Disclaimer
It has come to our attention that individuals or agencies are falsely claiming to represent Tide and are reaching out to candidates regarding job opportunities. Please be aware that:
- Tide doesnotcharge any fees at any stage of the recruitment process.
- All official Tide job opportunities are listed exclusively on ourCareers Pageand applications should be submitted through this channel.
- Communication from Tide will only come from an official@tide.coemail address.
- Tide does not work with agencies or recruiters without prior formal engagement and we do not authorize third parties to make job offers on our behalf.
If you are contacted by anyone misrepresenting Tide or requesting payment please treat it as fraudulent and report it to us immediately at
Your safety and trust are important to us and we are committed to ensuring a fair and transparent recruitment process.
You personal data will be processed by Tide for recruitment purposes and in accordance withTides Recruitment Privacy Notice.