Sales Operations & Support Specialist
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Job Location:
Princeton, NJ - USA
Yearly Salary:
USD 85000 - 100000
Posted on:
06-09-2025
Vacancies:
1 Vacancy
Department:
Job Summary
- CRM & Sales Administration:Manage Salesforce (or similar CRM) to ensure accurate pipeline visibility forecasting and data integrity across accounts contacts and deals. Track sales activities and client interactions to support proactive follow-up.
- Scheduling & Coordination:Oversee complex calendars schedule client calls/demos/meetings and prepare reps with relevant materials. Monitor upcoming engagements to ensure smooth execution.
- Client Communication & Documentation:Draft and manage professional emails proposals contracts and sales collateral. Track progress of proposals and agreements to ensure timely client responses and satisfaction.
- Deal Processing & Compliance:Process orders contracts and deal documents in alignment with internal policies. Collaborate with finance operations and legal to ensure smooth execution and resolve bottlenecks quickly.
- Reporting & Analytics:Create weekly/monthly sales dashboards and track KPIs such as conversion rates pipeline velocity and revenue forecasts. Support leadership in forecasting and business reviews.
- Sales Enablement:Provide reps with sales tools (pitch decks case studies brochures) and partner with marketing to customize collateral. Maintain a well-organized library of resources.
- Cross-Functional Collaboration:Act as a hub between sales marketing legal finance and operations to ensure follow-up on action items optimize processes and enhance the client experience.
- 3 years in sales support sales operations or administrative roles within a B2B environment.
- Strong proficiency with CRM platforms (Salesforce strongly preferred) and productivity tools (Google Workspace / Microsoft Office).
- Exceptional written and verbal communication skills with strong attention to detail.
- Proven ability to manage multiple priorities in a fast-paced environment.
- Understanding of B2B sales cycles and client engagement best practices.
- Familiarity with quoting tools order processing or contract workflows is a plus.
Why Join ISMG
- Be part of a global media and events leader at the forefront of cybersecurity technology and executive communities.
- Gain exposure to senior sales leadership and strategic business operations.
- Opportunity for professional development and growth within a high-performance sales organization.
- Play a critical role in ensuring client satisfaction and revenue success.
Apply Now!Visit learn more.
- Location:Princeton NJ (on-site MonFri)
- Compensation:$85K100K (dependent on experience)
Required Experience:
Manager
Key Skills
- Data Entry
- Customer Service
- Account Executives
- Product Knowledge
- Account Management
- Communication
- CRM
- Salesforce
- Phone Calls
- RFP
- Sales Goals
- Powerpoint
- Technical Support
- Sales Support
About Company
Information Security Media Group offer news, views, research and education on the top industry, security, regulatory and technology challenges worldwide.
