Collections Specialist
Collections Specialist
Posted on :
06-09-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
06-09-2025
Job Description
About KBS
Kellermeyer Bergensons Services (KBS) is the largest privately held provider of facility services in North America servicing over 2 billion square feet of space daily. We help industry leaders across a wide range of key verticalsincluding retail industrial and logistics healthcare education manufacturing and moremaintain clean efficient and welcoming spaces that support their operations. As we continue to grow were looking for team members who are dedicated reliable and ready to contribute to a culture built on respect opportunity and pride in service.
Job responsibilities
Skills/Experience Needed
SALARY - $30/hr
LOCATION - this is a hybrid role with 3 days remote and 2 days working in our Atlanta office
If this sounds like you then why wait APPLY TODAY!!
The salary range for this position is based on market data and is intended to provide a general guideline for the position. Actual compensation may vary depending on factors such as experience qualifications skills internal equity and geographic location. The final offer will be determined through a comprehensive evaluation during the hiring process.
Benefits:
As a full-time KBS employee (30 hours per week) you may qualify for benefits including medical dental vision prescription drugs and more!
KBS considers all applicants for employment without regard to race color religion gender sexual orientation national origin age disability gender identity and expression marital or military status or based on an individuals status in any group or class protected by applicable federal state or local law. KBS also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Kellermeyer Bergensons Services (KBS) is the largest privately held provider of facility services in North America servicing over 2 billion square feet of space daily. We help industry leaders across a wide range of key verticalsincluding retail industrial and logistics healthcare education manufacturing and moremaintain clean efficient and welcoming spaces that support their operations. As we continue to grow were looking for team members who are dedicated reliable and ready to contribute to a culture built on respect opportunity and pride in service.
Position Summary
In this role you will manage a portfolio of accounts and contact customers to obtain outstanding payment balances. We are particularly interested in candidates with a background in customer service and B2B collections.Job responsibilities
- Manage a portfolio of up to 500 accounts - primarily small to medium sized accounts.
- Contacts customers via phone or email to obtain payment status from customers regarding past due invoices.
- Promptly responds to internal and external customer requests via phone and email.
- Reconciles customer accounts.
- Creates/sends customers statements and invoices copies.
- Collaborates with several internal teams - Cash Applications Billing Customer Experience and Commercial teams.
- Uses technology to support all collections efforts.
- Reduce past due balances through high engagement with internal and external candidates.
- Target 40 to 50/- quality customer contacts per day.
- Process refund requests.
Skills/Experience Needed
- Minimum 5 years of B2B collections experience
- To perform this job successfully an individual should have knowledge of Microsoft Office programs (Excel Word Outlook and Teams)
- Prefer experience with Oracle/Net Suite GetPaid or other large ERP applications like SAP.
- Customer service
- Thoughtful resourceful and a creative thinker
- Ability to analyze and resolve complex technical and business problems
- Excellent oral and written communication skills
- Organizational and setting priorities
Educational Qualifications
High school diploma or equivalent and some college
SALARY - $30/hr
LOCATION - this is a hybrid role with 3 days remote and 2 days working in our Atlanta office
If this sounds like you then why wait APPLY TODAY!!
The salary range for this position is based on market data and is intended to provide a general guideline for the position. Actual compensation may vary depending on factors such as experience qualifications skills internal equity and geographic location. The final offer will be determined through a comprehensive evaluation during the hiring process.
Benefits:
As a full-time KBS employee (30 hours per week) you may qualify for benefits including medical dental vision prescription drugs and more!
- Paid Time Off
- Paid Holidays
- Sick Time
- Life Insurance
- Short Term Disability Employer paid
- Long Term Disability
- Supplemental Health Insurance (E.G. Accident)
- 401k plan with a match or Non-qualified Deferred Compensation Plan
- Pet Insurance
- PerkSpot Discount Program discounts on travel gyms cell phones restaurants auto apparel & electronics
KBS considers all applicants for employment without regard to race color religion gender sexual orientation national origin age disability gender identity and expression marital or military status or based on an individuals status in any group or class protected by applicable federal state or local law. KBS also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Required Experience:
Senior IC
Employment Type
Full-Time
Key Skills
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