IT Help Desk Full Time

Warwick, RI - USA

Monthly Salary: Not Disclosed

Posted on: 06-09-2025

Vacancies: 1 Vacancy

Job Summary

IT Helpdesk Analyst
TES Staffing Partnering with an Industry Leader
The Position
TES Staffing is seeking an IT Helpdesk Analyst to support a growing and dynamic team. The ideal candidate will be detail-oriented highly communicative and thrive in solving problems in a fast-paced this role you will provide technical support to internal staff clients and partners while ensuring systems remain efficient secure and reliable.
Pay: Starting at $22/hr

Essential Responsibilities

Provide help desk support to internal staff clients and partners via phone in person and remote troubleshooting.
Deliver excellent customer service by supporting enterprise PCs VoIP and mobile devices.
Champion IT policies and best practices across the organization.
Configure and manage user accounts through Active Directory and other proprietary systems.
Provision install and support IT infrastructure including switches firewalls access points PCs printers and scanners.
Monitor and analyze systems generating reports to ensure smooth operations.
Collaborate with IT and business teams on technology needs and improvements.
Perform other duties and projects as assigned.

The Ideal Candidate Will Have

Minimum of 2 years of IT experience in a helpdesk or technical support role.
Degree in Computer Science Information Systems/Technology or equivalent professional experience.
Strong problem-solving skills with the ability to troubleshoot effectively under pressure.
Excellent customer service skills and a sense of urgency in resolving issues.
High attention to detail with the ability to multitask.
Clear and professional communication skills both verbal and written.
Service-oriented mindset with a focus on resolving customer concerns quickly.
Strong organizational skills and the ability to prioritize competing tasks.

Why Were Excited About This Opportunity
TES Staffing is proud to partner with our client to identify and attract top IT talent for this critical role. Our client is a forward-thinking organization that values innovation teamwork and a service-first mindset. This IT Helpdesk Analyst position is an excellent opportunity for someone who enjoys solving problems working directly with people and keeping technology running smoothly in a fast-paced environment.
We are excited to help our client grow their team with individuals who bring curiosity energy and dedication to their work. This is more than just a helpdesk role its a chance to make a real impact build strong professional relationships and grow within an organization that recognizes and values your contributions.

IT Helpdesk AnalystTES Staffing Partnering with an Industry LeaderThe PositionTES Staffing is seeking an IT Helpdesk Analyst to support a growing and dynamic team. The ideal candidate will be detail-oriented highly communicative and thrive in solving problems in a fast-paced this role you will pro...

Essential Responsibilities

Provide help desk support to internal staff clients and partners via phone in person and remote troubleshooting.
Deliver excellent customer service by supporting enterprise PCs VoIP and mobile devices.
Champion IT policies and best practices across the organization.
Configure and manage user accounts through Active Directory and other proprietary systems.
Provision install and support IT infrastructure including switches firewalls access points PCs printers and scanners.
Monitor and analyze systems generating reports to ensure smooth operations.
Collaborate with IT and business teams on technology needs and improvements.
Perform other duties and projects as assigned.

The Ideal Candidate Will Have

Minimum of 2 years of IT experience in a helpdesk or technical support role.
Degree in Computer Science Information Systems/Technology or equivalent professional experience.
Strong problem-solving skills with the ability to troubleshoot effectively under pressure.
Excellent customer service skills and a sense of urgency in resolving issues.
High attention to detail with the ability to multitask.
Clear and professional communication skills both verbal and written.
Service-oriented mindset with a focus on resolving customer concerns quickly.
Strong organizational skills and the ability to prioritize competing tasks.