Manager, Account Management

• Measure monitor and report on Account Manager KPIs.
• Ensure key performance metric targets for your team are met (e.g. outbound activity opportunity goals lead quality etc.).
• Participate in the hiring process to build and maintain the team.
• Provide new hires with training coaching and guidance to ensure early success and career development.
• Contribute to and improve our sales training and processes.
• Meet weekly with the Director to ensure pipeline and call forecast accuracy.
• Provide the Director with quarterly performance reviews on individual performance and strategize on pipeline and prospecting initiatives to meet company objectives.
• Leverage all possible product training and applicable sales training on an ongoing basis.
• Motivate and maintain morale to ensure goals are met.

Desired Skills and Experience

• 2-3 years of experience in a role managing individual contributors.
• Experience as an Account Manager or an individual contributor in Customer Success or Sales.
• Excellent written and verbal communication skills.
• Must be sales-minded and sales-target driven.
• Incredibly organized.
• Strong attention to detail.
• Love for data testing and learning.
• Uniquely creative mind.
• Post-secondary education in business management or management training is a plus.

Dont meet every qualification Research shows that equity-deserving groups are 20% less likely to apply to jobs if they dont check every box. If this role excites you and you think you have what it takes we encourage you to still apply. You may be the best candidate for this role.

Dash Social is a social media management platform that equips brands with intelligence and speed to stay ahead of the curve. Through its sophisticated cross-channel insights and workflow tools Dash Social enables brands to create content that entertains engages and drives consistent business results. To discover how Dash Social is empowering brands to outsmart social visit .

At Dash Social you will be given the opportunity to take risks learn and grow your career. Youll be joining a talented hardworking team with leading policies and practices recognized as a top employer in Canada.

Dash Social is a social media management platform that equips brands with intelligence and speed to stay ahead of the curve. Were building a team of smart curious and driven people who care about doing great work. Its the people at Dash that propel us forward.

We believe that great ideas come from different places. Were proud of the team weve built so far and are always looking for people who bring new ideas experiences and dedication as we continue to grow. If you are collaborative thoughtful eager to learn and grow and are a hard worker youll fit right in here.

Dash Socials hiring practices are based on skills potential and character regardless of race religion colour national origin sex sexual orientation age veteran status disability status or any other applicable characteristics protected by law.

Employee Benefits

At Dash Social our team is our competitive advantage. We are committed to supporting one another and work hard to ensure everyone has the support they addition to health and dental benefits for you and your family you can also expect:

• Vacation personal days and sick time
• RRSP/401k matching
• Annual mental health benefit
• Quarterly wellness benefit
• Donation matching program
• Parental leave top-up plan
• Work-from-home benefit
• Flexible working hours and location
• Departmental and team-wide bonding activities