Medical Support Assistant (Medical Receptionist)

Helena, MT - USA

Monthly Salary: Not Disclosed

Posted on: 06-09-2025

Vacancies: 1 Vacancy

Job Summary

Overview
Ansible Government Solutions LLC (Ansible) is currently recruiting Medical Support Assistants (Medical Receptionist) to support the Montana VA Health Care System locations including -

Fort Harrison VAMC 3687 Veterans Drive Fort Harrison MT 59636
Helena POM (non-clinical) 2869 N Montana Ave Helena MT 59601
Helena VA Sleep Center 2271 Deerfield Ln Helena MT 59601

Working hours are Mon-Fri 8am-4:30pm (8-hour shifts within this window). If you accept employment with Ansible you must also acknowledge that any assigned schedule is subject to change at the direction of either Ansible or its customers.

Ansible Government Solutions LLC (Ansible) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) providing Federal customers with solutions in many arenas. Our customers face wide-ranging challenges in the fields of national security health care and information technology. To address these challenges we employ intelligent and committed staff who take care of our customers success as if it is their own.

Responsibilities

Scheduling and coordinating appointments per VHA Directives 1230 and 1232
Using VA systems: VistA CPRS CTM HSRM PPMS EPSI Cisco Call Center etc.
Validating and updating patient demographic information
Processing community care consults and integrating records into CPRS/VistA
Answering and responding to phone calls professionally and promptly
Performing appointment tracking pre/post appointment contacts
Providing customer service to patients families VA staff and providers
Supporting patient aligned care teams and VetLink check-in systems
Monitoring and resolving scheduling issues and patient communications
Ensuring compliance with VA scheduling policies and performance standards
Participating in team huddles and maintaining efficient workflow
Handling correspondence and updating no-shows and clinic status
Completing mandatory scheduling and compliance training
Maintaining privacy HIPAA and IT security standards
Participating in quality assurance and performance monitoring

Qualifications

Citizen of the United States of America.
High school diploma or GED.
Ability to speak clearly hear and write English.
Utilize computer programs appropriately usually involving spreadsheets word processing etc.; log in; type 50 wpm with minimum errors.
No health restrictions affecting job performance.
Basic medical terminology
Minimum 6 months of customer service experience.
No sponsorship available

All candidates must be able to:

Sit stand walk lift squat bend twist and reach above shoulders during the work shift
Lift up to 50 lbs from floor to waist
Lift up to 20 lbs
Carry up to 40 lbs a reasonable distance
Push/pull with 30 lbs of force

All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran.

Required Experience:

Junior IC

OverviewAnsible Government Solutions LLC (Ansible) is currently recruiting Medical Support Assistants (Medical Receptionist) to support the Montana VA Health Care System locations including -Fort Harrison VAMC 3687 Veterans Drive Fort Harrison MT 59636Helena POM (non-clinical) 2869 N Montana Ave H...

Overview
Ansible Government Solutions LLC (Ansible) is currently recruiting Medical Support Assistants (Medical Receptionist) to support the Montana VA Health Care System locations including -

Fort Harrison VAMC 3687 Veterans Drive Fort Harrison MT 59636
Helena POM (non-clinical) 2869 N Montana Ave Helena MT 59601
Helena VA Sleep Center 2271 Deerfield Ln Helena MT 59601

Scheduling and coordinating appointments per VHA Directives 1230 and 1232
Using VA systems: VistA CPRS CTM HSRM PPMS EPSI Cisco Call Center etc.
Validating and updating patient demographic information
Processing community care consults and integrating records into CPRS/VistA
Answering and responding to phone calls professionally and promptly
Performing appointment tracking pre/post appointment contacts
Providing customer service to patients families VA staff and providers
Supporting patient aligned care teams and VetLink check-in systems
Monitoring and resolving scheduling issues and patient communications
Ensuring compliance with VA scheduling policies and performance standards
Participating in team huddles and maintaining efficient workflow
Handling correspondence and updating no-shows and clinic status
Completing mandatory scheduling and compliance training
Maintaining privacy HIPAA and IT security standards
Participating in quality assurance and performance monitoring

Qualifications

Citizen of the United States of America.
High school diploma or GED.
Ability to speak clearly hear and write English.
Utilize computer programs appropriately usually involving spreadsheets word processing etc.; log in; type 50 wpm with minimum errors.
No health restrictions affecting job performance.
Basic medical terminology
Minimum 6 months of customer service experience.
No sponsorship available

All candidates must be able to:

Sit stand walk lift squat bend twist and reach above shoulders during the work shift
Lift up to 50 lbs from floor to waist
Lift up to 20 lbs
Carry up to 40 lbs a reasonable distance
Push/pull with 30 lbs of force

Required Experience:

Junior IC

Key Skills

EMR Systems
Allscripts
Multi-line Phone Systems
Customer Service
Athenahealth
eClinicalWorks
Insurance Verification
Medical office experience
Medical Terminology
Front Desk
Medical Receptionist
Phone Etiquette

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About Company

Ansible Government Solutions

Encouraged to Matter Ansible solves complex challenges in the fields of national security, healthcare, and government. What We Do Enhancing unique Government missions with technical, operations, business, and administrative expertise. Advancing care through clinical staffing, emer ... View more

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