Client Engagement Manager
Client Engagement Manager
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Salary Not Disclosed
1 Vacancy
Job Description
About Forcura & Medalogix
In March 2025 Forcura the intelligent workflow management company and Medalogix a clinical decision support company announced that they have combined. Together the companies will create a leading post-acute care technology platform focused on the advancement of intelligent patient care within home-based care providers and ultimately across the entire healthcare continuum. Click here to learn more about the merging of Forcura and Medalogix.
Position Summary
Client Engagement Managers foster strong client relationships uncover new business opportunities within existing accounts and address client needs. Were seeking a proactive entrepreneurial individual with outstanding communication problem-solving and organizational skills.
Job Duties
- Effectively develop and retain strong client relationships.
- Develop account management plans and strategies that outline success factors metrics for success potential issues and dependencies.
- Consistently engage key stakeholders with relevant updates valuable insights and serve as a conduit between the client and Forcura Product Teams.
- Conduct client facing presentations that demonstrate the value and ROI of Forcura.
- Identify revenue uplift opportunities amongst managed clients and collaborate with the Sales Team on execution.
- Become an expert on the industry healthcare technology landscape and the solutions Forcura provides.
- Collaborate effectively with internal teams such as Support Sales Product and Implementation.
- All other job-related duties as assigned.
Minimum Requirements
- Bachelors degree in business communication or related concentration
- 3-5 years of experience in a client facing service or sales role preferably in a SaaS based organization
Preferred Qualifications
- Ability to respond effectively to challenges and escalations presented by clients
- Ability to build relationships effectively with clients senior-level executives
- Solve complex problems and manage multiple projects simultaneously
- Ability to identify uplift opportunities in partnership with Sales
- Professional experience in a consultative role
- Willingness to wear many hats within the organization
- Technology or SaaS experience a plus
- Post Acute healthcare experience a plus
Physical Demands of Our Work Environment
- This position uses a computer and other office equipment as needed to perform duties. The in-office noise level in the work environment is typical of that of an office. Frequent interruptions may be encountered throughout the workday.
- The employee is required to either stand or sit talk and hear frequently required to use repetitive keying or hand motions.
- The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Forcura and Medalogix are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race color religion national origin sex sexual orientation gender identity veteran status and disability or other legally protected status If you are unable to submit an application because of a incompatible assistive technology or disability please contact us at . We will make every effort to respond to your request for disability assistance as soon as possible.
Forcura and Medalogix are E-verify employers. Your eligibility to work in the United States will be verified through the E-verify system if you apply and are selected for a position.
Required Experience:
Manager
Employment Type
Full-Time
