Conference and Events Operations Supervisor
Conference and Events Operations Supervisor
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Job Description
WELCOME TO A WORLD OF OPPORTUNITIES AT IRELANDs #2 GREAT PLACE TO WORK 2025 AS VOTED BY OUR TEAM MEMBERS!
Hilton Dublin Airporthotel is only 8 kilometres from the Airport and only 10 km from Dublins city centre and the traditional fishing village of Howth. Our restaurant serves classic Irish and international dishes. The Hilton Dublin Airport hotel also has a relaxed bar with an open fireplace.
A World of Rewards:
Hourly rate of 14.97
Smart uniform providedandlaundered
Free and healthymealswhen on duty
Grow your Career !
Personal Developmentprogrammes designed to support you at every step of your career
A chance to make a differencethrough our Corporate Responsibility programmes Find out what and how we are doing ()
Team Member Travel Program:discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
Team Member Referral Program
High street discounts:with Perks at Work
Holiday:28 daysincluding bank holidays (increasing yearly to up to 33 days)
Discounted dental and health cover
Free Parking
Cycle to Work Scheme
Smart uniform providedandlaundered
Modern and inclusiveTeam Members areas
What will I be doing
As a Conference and Events Operations Supervisor you are responsible for supervising Conference and Events operations to deliver an excellent Guest and Member experience. A Conference and Events Operations Supervisor will also be required to delegate tasks in line with function sheets and assist with meeting departmental targets. Specifically you will be responsible for performing the following tasks to the highest standards:
- Supervise Conference and Events operations
- Communicate and delegate in line with daily function sheets
- Able to work in all areas of Conference and Banqueting including Bar Restaurant and Room Service
- Welcome guests in a polite and friendly manner
- Follow cash handling procedures
- Manage guest queries in a timely and efficient manner
- Ensure cleanliness of work areas
- Plan organise and control the daily operations
- Ensure compliance of brand standards
- Represent needs of the team
- Assist Food and Beverage with achieving financial targets
- Assist Conference and Banquet Manager with training and developing the team
- Assist with annual and mid-year appraisals with team members under your responsibility
- Comply with hotel security fire regulations and all health and safety legislation
- Comply with local licensing laws
- Be environmentally aware
- Assist other departments wherever necessary and maintain good working relationships
What are we looking for
A Conference and Events Operations Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:
- Previous Conference and Banquet experience
- Committed to delivering high levels of customer service
- Positive attitude
- Good communication skills
- Flexibility to respond to a range of different work situations
- Ability to work on your own or in teams
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Experience in the hotel industry
- Experience in supervising and/or delegation
- Willingness to develop team members and self
EVERY JOB MAKES THE STAY.
At Hilton It Matters Where You Stay but The Stay is only one side of the know it takes hundreds of jobs to create unforgettable experiences for our guests and behind every job theres an extraordinary person working to make each Stay magical. Thats why at Hilton Every Job Makes the Stay.
Find out more about all our brands and hotels -Hilton Brands Global Hospitality Company
EOE/AA/Disabled/Veterans
Required Experience:
Manager
Employment Type
Full-Time
