Administrateur Sytèmes & Réseaux

The IT department ensures the operational maintenance of the IS and the implementation of IT projects in line with the defined IT strategy.

Missions :

• Provide support and assistance to users.

• Ensure the proper operation and maintenance of IT equipment.

• Contribute to the management and monitoring of IT infrastructure.

• Contribute to IT infrastructure and cloud projects

  Activities :

• User support and assistance:

• Diagnose and resolve hardware and software incidents (with warranty management if necessary).

• Provide Level 1 2 and 3 support for internal systems networks and application environments.

• Train users in office automation tools and the production system.

• Write and maintain user procedures. Maintenance of IT equipment:

• Install configure and update IT equipment (workstations printers peripherals etc.).

• Monitor the condition of equipment and intervene in the event of malfunctions including in industrial environments.

• Manage IT equipment stocks (orders follow-up storage etc.). IT infrastructure monitoring and management:

• Participate in monitoring the network servers and specific industrial systems.

• Ensure system availability and security.

• Contribute to updating technical documentation and procedures. Project and continuous improvement

• Participate in IT infrastructure and cloud projects (deployment of new services upgrades migrations).

• Contribute to the definition of technical roadmaps and propose improvements for performance automation and security.