Wireless Network Engineer / Tower Climber
Wireless Network Engineer / Tower Climber
Posted on :
06-09-2025
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1 Vacancy
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Job Description
Benefits:
- 401(k)
- Company car
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
Wireless Network Engineer / Tower Climber
Industry: Telecommunications Position Type: Full-Time
Location: Sylva NC (Must live in WNC footprint) Years of Experience: 1 Year Preferred
Department: Network & VoIP Operations Post Date: 8/11/2025
OBJECTIVE
To provide quality Wireless Internet service to the WNC region. To grow and deliver the best alternative solution to fiber in communities that fall within the BalsamWest footprint. To serve underserved areas.
JOB DESCRIPTION
This is a full-time 40-hour-plus position. You will report to the Network Operations Manager. This position will primarily be responsible for the management maintenance and turn-up of wireless infrastructure. You will be responsible for all site planning and engineering necessary for the successful operation and deployment of towers backhaul positions and base station sites. You will provide field service support route client traffic work trouble tickets provision equipment and fulfill orders. Resolve/correct all network issues. After normal business hours will be required including an on-call rotation. You must be willing to work more than 40 hours per week as the objectives require. Duties include monitoring and responding to alarms and occasional maintenance during night hours.
At BalsamWest we believe in growing our own talent. If youre a dedicated employee with a passion for learning we encourage you to apply even if you dont meet every qualification listed. Well provide the training mentorship and support you need to develop your skills and achieve your career goals.
PRIMARY DUTIES AND RESPONSIBILITIES
Show respect and leadership qualities to your team by being on time (or early) for your daily tasks. This sets a standard for others to follow.
Leave the boisterous talk behind. Speak and listen respectfully in a caring manner to your team and co-workers.
Remember safety first in your work and demonstrate this to your team. Drive safely and defensively. Do not talk on your cell phone while driving. Keep your vehicle clean inside and out.
Responsible for maintaining wireless towers backhaul equipment and access points
Finalize engineering of power cabling and hardware installation at tower sites
Communicate with tower owners assist in the research of new sites and help maintain positive relationships with property owners
Review and approve designs for new projects based on off-site survey data
Assist with wireless-related projects
Manage monitoring and maintaining the network infrastructure
Assist with all WISP and FTTx equipment and network uplink hardware
Work closely with other operations team members
Provide tech support and leadership for both wireless technicians
Review trouble reports for hardware software equipment and service concerns with other departments.
Assist with the setup and testing of new trial equipment technologies and programs. Specializing in fixed wireless radio technologies including CBRS.
Supporting new employees through on-the-job training and job shadowing. Transfer of knowledge is critical for employee engagement and growth.
Demonstrating behaviors that ensure quality customer service and adequately address escalated customer issues. Demonstrate collaborative engaging behavior with your teams at BalsamWest.
Conducting on-site inspections to evaluate adherence to safety engineering and industry standards
Responsible for the installation operation and administration of network site equipment transport facilities D.C. power systems and generators but may also from time to time install subscriber modules and equipment for commercial customers.
Complete site surveys for the deployment of new wireless network facilities or to facilitate upgrades to existing towers and infrastructure.
Maintain sites by performing required incidental and regular preventive maintenance routines including power equipment (batteries power plant rectifiers generators etc.) transmission and associated equipment and complete necessary logs reports and postings. Performs civil maintenance as necessary.
Communicate and liaise with all other Company departments; notify appropriate parties immediately of any issues that may affect efficient operations including but not limited to outages service disruptions and repeated customer complaints.
Work requires weekend and/or evening work and some travel may be required
Installation of cable wiring and related tasks.
Other duties as assigned.
SKILL REQUIREMENTS
Ability to lift 50 Lbs climb towers poles and a 40ft ladder.
Proficient with Windows and browser software.
Integration & commissioning.
Ability to read and understand EF&I MOPs (Methods of Procedures)
Troubleshooting alarms.
Possession of a valid drivers license.
Working in all outdoor weather conditions
Maintains the antenna systems by troubleshooting faults and performing voltage standing wave ratio checks (VSWR) and visual inspections. Responsible for antenna alignment and antenna replacement as required.
Must know pertinent FCC / FAA / EPA / OSHA regulations.
Utilize computer inputs to create modify and/or correct database contents microwave system analysis and Digital Cross Connect administration/operation.
Coordinate clearing of trouble with other groups and organizations and work with other employees and/or customers in the maintenance and installation of wireless service.
Use sophisticated electronic test equipment measuring devices meters and hand tools in analyzing adjusting installing wiring repairing maintaining and testing wireless transmission and associated equipment.
Performs all associated administrative functions including evaluating site statistics updating daily logs and internal and external communications; Conducts collection and presentation of field data of the wireless market as required.
Performs grounding system maintenance.
Proficient in FTTX & WISP-related radios and equipment PRTG and other monitoring software.
Experienced with choosing and terminating cables for computer and electrical components.
Comfortable with climbing towers on ladders under buildings and into small spaces.
Must maintain certification for Tower Climbing & Rescue.
Familiar with Cat 5e Cat 6 RG-6 and RG-59 cables.
Effective at troubleshooting and problem-solving.
Basic understanding of IP Ethernet routing & switching.
Fiber standards connectors & copper cabling.
Basic knowledge of electrical wiring and differences between AC positive DC & negative DC.
Excellent communication skills are necessary for interaction with customers vendors contractors and other team members.
Training will be given in developing skills with (a) ethernet routing & switching (G. 8032 QoS BGP and OSPF) (b) IPSec VPN ACLs (c) VoIP (d) DWDM / ROADM / SONET / TDM and (e) CBRS as is necessary to complete your job.
Must be able to maintain confidentiality.
Must comply with company and Occupational Safety and Health Administration (OSHA) safety policies and requirements. Must promote safety with team members.
Obtain CPI certification.
SECONDARY TASKS
Assist in managing network devices as required by management.
Duties may involve provisioning circuits or hardware.
Perform IP hardware circuit and backbone capacity planning.
Assist with the installation of POP and collocation equipment power and inside plant.
Maintenance of our POP facilities.
RECOMMENDED EXPERIENCE
Excellent oral written and interpersonal communication skills.
Excellent ability to gather monitor and report on key operating metrics;
Customer service oriented desire customer satisfaction & achieving operational excellence
Ability to project manage analyze and define problems prioritize workflow multitask meet deadlines and remain flexible
Be able to use various types of test equipment including OTDR Power Meters Light Sources and Volt Ohm Meters as required.
Industry Internetworking certification Network CCENT CCNA CCND CCIE NRS I & II CWT CWNA/NP/SP
Metro-Ethernet Professional Certified
Employment Type
Full-Time
Key Skills
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