Microsoft 365 & Power Platform Support Engineer

Sunnyvale, CA - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Who we are:

Artmac Soft is a technology consulting and service-oriented IT company dedicated to providing innovative technology solutions and services to Customers.

Job Description:

Job Title : Microsoft 365 & Power Platform Support Engineer

Job Type : W2/C2C

Experience : 7-15 Years

Location : Sunnyvale California

Responsibilities:

At least 5 years of experience in IT support or system administration.
Proficient with Microsoft 365 services including Exchange Online SharePoint Online and Teams.
Basic to intermediate experience with Power Platform (Power Apps Power Automate).
Understanding of Azure Active Directory and Microsoft Entra ID.
Familiar with Microsoft 365 compliance and security center tools.
Excellent problem-solving and communication skills.
Ability to work both independently and collaboratively within a team.
Eagerness to learn new Microsoft tools and technologies.
Provide Tier 2 support for Microsoft 365 services: Exchange Online SharePoint Online OneDrive for Business and Microsoft Teams.
Troubleshoot and resolve issues in Power Platform applications including Power Apps Power Automate Copilot and Power BI.
Assist with the administration and upkeep of Microsoft 365 tenants licenses and user accounts.
Work alongside senior engineers to implement governance compliance and security policies for collaboration tools.
Partner with business units to facilitate low-code/no-code app development and automation projects using Power Platform.
Monitor system health and conduct routine maintenance tasks.
Create and update documentation for standard operating procedures configurations and troubleshooting guides.
Stay informed on Microsoft 365 roadmap developments and proactively apply relevant updates.
Engage in continuous service improvement and automation initiatives.

Qualifications:

Bachelors degree in Computer Science Information Technology or a related field.

Who we are: Artmac Soft is a technology consulting and service-oriented IT company dedicated to providing innovative technology solutions and services to Customers. Job Description: Job Title : Microsoft 365 & Power Platform Support Engineer Job Type : W2/C2C Experience : 7-15 Years Location :...