Microsoft 365 & Power Platform Support Engineer
Microsoft 365 & Power Platform Support Engineer
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1 Vacancy
Job Description
Who we are:
Artmac Soft is a technology consulting and service-oriented IT company dedicated to providing innovative technology solutions and services to Customers.
Job Description:
Job Title : Microsoft 365 & Power Platform Support Engineer
Job Type : W2/C2C
Experience : 7-15 Years
Location : Sunnyvale California
Responsibilities:
- At least 5 years of experience in IT support or system administration.
- Proficient with Microsoft 365 services including Exchange Online SharePoint Online and Teams.
- Basic to intermediate experience with Power Platform (Power Apps Power Automate).
- Understanding of Azure Active Directory and Microsoft Entra ID.
- Familiar with Microsoft 365 compliance and security center tools.
- Excellent problem-solving and communication skills.
- Ability to work both independently and collaboratively within a team.
- Eagerness to learn new Microsoft tools and technologies.
- Provide Tier 2 support for Microsoft 365 services: Exchange Online SharePoint Online OneDrive for Business and Microsoft Teams.
- Troubleshoot and resolve issues in Power Platform applications including Power Apps Power Automate Copilot and Power BI.
- Assist with the administration and upkeep of Microsoft 365 tenants licenses and user accounts.
- Work alongside senior engineers to implement governance compliance and security policies for collaboration tools.
- Partner with business units to facilitate low-code/no-code app development and automation projects using Power Platform.
- Monitor system health and conduct routine maintenance tasks.
- Create and update documentation for standard operating procedures configurations and troubleshooting guides.
- Stay informed on Microsoft 365 roadmap developments and proactively apply relevant updates.
- Engage in continuous service improvement and automation initiatives.
Qualifications:
- Bachelors degree in Computer Science Information Technology or a related field.
Employment Type
Full-time
