MTR

L2/L3 Support Microsoft Teams Rooms (MTR) and Panel systems across multiple locations.

Support Microsoft Teams Telephony systems across multiple locations (users call queues Auto- attendants voicemails)

Troubleshoot audio/video issues connectivity problems and firmware updates.

Diagnose issues with Teams application and Logitech peripherals.

Work with HDMI USB network and display configurations for conference rooms.

Manage and Support Audiocodes Poly Yealink phone devices.

Troubleshoot Intune device enrollment policy conflicts and app deployment failures.

Troubleshoot SIP/H.323 VoIP integration and external meeting compatibility.

Request and ensure QoS firewall rules and proxy settings for optimal call quality.

Manage Logitech video conferencing devices like Rally Bar Tap Meetup and Sync.

Ensure Teams Room licensing and security compliance.

Administer Teams Admin Center (TAC) and Intune for policy enforcement and device monitoring.

Document FAQs best practices and troubleshooting guides.

Monitor devices health and status using Teams Admin Center (TAC) Logitech Sync and Intune.

Manage firmware/software updates for MTR/Phones devices and Logitech software.

Perform regular audits security compliance checks and proactive maintenance.