roles and responsibilities:
System Configuration & Customization Configure modules entities workflows and business rules to align with organizational requirements. Dynamics 365 F&O & CRM System Configuration & Customization Configure modules entities workflows and business rules to align with organizational requirements. User Access & Security Management Administer user roles permissions and data access levels to ensure proper security and compliance. Data Integration & Migration Oversee import/export of data Monitoring & Performance Optimization Track system health troubleshoot performance issues and ensure platform uptime and responsiveness. Testing & Deployment Support Participate in testing new features upgrades; assist in deploying solutions into production. Documentation & Training Maintain documentation on system processes configurations and train users or support teams on Dynamics functionality. Issue Resolution & Technical Support Serve as first-line support for Dynamics-related issues and coordinate with Microsoft or internal tech teams for resolution.