CMDB and 3PP Configuration Engineer
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Job Location:
Johannesburg - South Africa
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Our client in the telecom sector is looking for a CMDB and 3PP Configuration Engineer on a contract duration of 5 months.
The CMDB and 3PP Configuration Engineer is responsible for managing the configuration of IT services and third-party products within the Configuration Management Database (CMDB). This role ensures accurate secure and compliant configuration data across internal systems and external integrations. The engineer plays a critical role in maintaining service integrity supporting audits and enabling efficient change and incident management.
The CMDB and 3PP Configuration Engineer is responsible for managing the configuration of IT services and third-party products within the Configuration Management Database (CMDB). This role ensures accurate secure and compliant configuration data across internal systems and external integrations. The engineer plays a critical role in maintaining service integrity supporting audits and enabling efficient change and incident management.
- EXPERIENCE AND SKILLS
- 4 years of experience in configuration management infrastructure engineering or IT operations.
- Strong experience with CMDB platforms (e.g. ServiceNow BMC Remedy).
- Familiarity with third-party software lifecycle and vendor management.
- Proficiency in scripting (e.g. Python PowerShell) and automation tools (e.g. Ansible Terraform).
- Familiarity with ITIL framework and service management principles.
- Strong analytical and problem-solving abilities.
- Attention to detail and accuracy in managing configuration data.
- Excellent communication and collaboration skills.
- Ability to work in a fast-paced high-compliance environment.
- Entrepreneurial spirit self-driven and ability to motivate a fast-paced team.
- Worked across diverse cultures and geographies.
- Pan Africa multi-cultural experience is advantageous.
- IT operations SLA management
- EDUCATION AND CERTIFICATES
- 4-year Information Science/ Information Technology/ Computer Science/ Engineering (or related) Degree
- Information Technology Infrastructure Library (ITIL) Certification Foundation or Expert v3 / Managing Professional/Master (Preferred)
- ServiceNow Certified System Administrator
- HashiCorp Certified: Terraform Associate
- Red Hat Certified Specialist in Ansible Automation
- Python Institute PCEP or PCAP
- Certified Information Systems Auditor (CISA)
- BMC Remedy Administrator Certification (if applicable)
- CompTIA Server or Linux (for infrastructure fundamentals)
Key Skills
- Digital Electronics
- Gallery
- Learning Management System
- Autocad
- Computer Engineering
About Company
With 15 years of experience in the Telecommunications and Financial Services industry in Africa and the Middle East, we are experts at supporting our clients through their digital transformation journeys. We believe in blending traditional methods with cutting-edge strategies to drive ... View more
