CMDB and 3PP Configuration Engineer
CMDB and 3PP Configuration Engineer
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1 Vacancy
Job Description
The CMDB and 3PP Configuration Engineer is responsible for managing the configuration of IT services and third-party products within the Configuration Management Database (CMDB). This role ensures accurate secure and compliant configuration data across internal systems and external integrations. The engineer plays a critical role in maintaining service integrity supporting audits and enabling efficient change and incident management.
- EXPERIENCE AND SKILLS
- 4 years of experience in configuration management infrastructure engineering or IT operations.
- Strong experience with CMDB platforms (e.g. ServiceNow BMC Remedy).
- Familiarity with third-party software lifecycle and vendor management.
- Proficiency in scripting (e.g. Python PowerShell) and automation tools (e.g. Ansible Terraform).
- Familiarity with ITIL framework and service management principles.
- Strong analytical and problem-solving abilities.
- Attention to detail and accuracy in managing configuration data.
- Excellent communication and collaboration skills.
- Ability to work in a fast-paced high-compliance environment.
- Entrepreneurial spirit self-driven and ability to motivate a fast-paced team.
- Worked across diverse cultures and geographies.
- Pan Africa multi-cultural experience is advantageous.
- IT operations SLA management
- EDUCATION AND CERTIFICATES
- 4-year Information Science/ Information Technology/ Computer Science/ Engineering (or related) Degree
- Information Technology Infrastructure Library (ITIL) Certification Foundation or Expert v3 / Managing Professional/Master (Preferred)
- ServiceNow Certified System Administrator
- HashiCorp Certified: Terraform Associate
- Red Hat Certified Specialist in Ansible Automation
- Python Institute PCEP or PCAP
- Certified Information Systems Auditor (CISA)
- BMC Remedy Administrator Certification (if applicable)
- CompTIA Server or Linux (for infrastructure fundamentals)
Employment Type
Contract
