Cage Cashier

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Catawba Two Kings Casino

Job Description

Job Summary:

Catawba Two Kings Casino is seeking a Cage Cashier to join our team. The Cage Cashier is responsible for providing exceptional customer service while performing a variety of cash and monetary transactions in a fast-paced casino environment. This position handles large sums of money maintains strict accuracy and ensures compliance with all internal policies gaming regulations and state/federal laws.

Responsibilities:

• Handle all customer transactions involving cash chips tickets and credit/debit cards with precision.
• Redeem gaming vouchers and cash out chips in accordance with casino procedures.
• Process credit and debit card advances and handle check cashing.
• Balance assigned cash drawer at the beginning and end of each shift ensuring accuracy and accountability.
• Count and verify large volumes of currency and coin.
• Prepare necessary paperwork for transactions and complete required documentation.
• Identify and report suspicious or unusual activity following AML (Anti-Money Laundering) and Title 31 compliance requirements.
• Provide courteous and efficient customer service at all times.
• Operate computers and other equipment such as currency counters and kiosks.
• Assist with jackpot payouts marker issuance and player account transactions as needed.
• Maintain a clean and secure workstation.
• Follow all safety procedures and maintain confidentiality of sensitive information.
• Preform other duties as assigned

Qualifications:

• High school diploma or GED required.
• One (1) year of cash handling experience preferred.
• Must be able to obtain and maintain a valid Catawba Gaming License.
• Must be at least twenty-one (21) years of age.

Knowledge Skills & Abilities:

• Strong attention to detail and numerical accuracy.
• Ability to handle high-pressure situations with a calm and professional demeanor.
• Excellent customer service and communication skills.
• Basic computer literacy and ability to operate money-handling equipment.
• Ability to work an alternate schedule as needed including holidays and weekends.
• Ability to work in a loud fast-paced environment (may occasionally be exposed to secondhand cigarette smoke).

Physical Requirements

While performing the duties of this position the employee is regularly required to reach with hands and arms; bend to open/use lower drawers or cabinetry; to talk hear and see. Prolonged periods of sitting at a desk and working on a computer. The employee is occasionally required to stand; walk; climb or balance; stoop kneel crouch or crawl. The employee must occasionally lift and/or move up to 30 pounds.

Nothing in this job description restricts the managements right to assign or reassign duties and responsibilities on this job at any time.

Revised 10.05.22 Catawba Indian Nation exercises INDIAN PREFERENCE Native American Indian preference shall apply to this position pursuant to the Indian Self-determination and Education Assistance Act (24 U.S.C. 450 et seq.) 25 CFR 271.44 and other relevant laws (title 25 U.S. code Section 472 & 473)