Senior Paralegal

Are you a case management powerhouse skilled at turning high-volume legal cases into streamlined client-focused success stories

Do you have what it takes to keep complex cases on track teams accountable and client satisfaction at the core of every legal decision

Can you thrive in a fast-paced woman-led firm where compassion meets litigation ensuring no case detail falls through the cracks and every client feels seen and supported

Is your case management style rooted in precision urgency and proactive communication with a deep understanding of what it takes to guide a legal team through high-stakes challenges

Final question: When faced with a challenge do you get excited or run away

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At Oliver Law Office we fight for individuals and families whose lives have been disrupted by serious injuries dangerous products and corporate negligence. Based in Columbus Ohio our firm is led by nationally recognized trial attorney Jami S. Oliver whose decades of courtroom experience and fierce advocacy have earned record-breaking results for clients across the state. From motor vehicle accidents to complex mass torts we deliver powerful legal strategies with compassion and integrity.

Grounded in the values of transparency excellence and client-first service we treat every case with urgency and care. Our team takes pride in providing clear consistent communication and unwavering support through each stage of the legal journey. Whether its a high-stakes injury claim or coordinating with lienholders in mass tort litigation we strive to restore dignity and deliver results to those who need it most.

We are now hiring a Senior Paralegal to help lead and streamline our growing caseload of personal injury and product liability cases. This is a high-impact management role focused on case progress team supervision and client experience. You will collaborate closely with attorneys operations and intake to ensure every case advances with efficiency and excellence allowing our legal team to focus on advocating negotiating and achieving the best outcomes for our clients.

What youll do:

• Case Portfolio Oversight: Manage over 200 active personal injury and product liability cases including MDL and mass tort cases. Ensure consistent momentum from intake through resolution by enforcing milestone tracking case prioritization and documentation accuracy.
• Strategic Case Progression: Proactively drive cases forward by upholding procedural timelines ensuring all post-intake tasks filings and pre-SOL actions are completed within set windows. Maintain a system of accountability to minimize bottlenecks and reduce case cycle time.
• Team Supervision & Coordination: Lead and support legal team members including paralegals law clerks and intake staff. Assign workloads provide real-time feedback and ensure SOPs are implemented consistently across departments.
• Legal Task Execution: Support attorneys in settlement preparation lien resolution (Medicare Medicaid VA) and subrogation claim management. Prepare closing statements and documentation to ensure 90% of disbursements are completed within 30 days of settlement.
• Client Touchpoints & Satisfaction: Uphold a gold standard in client care by maintaining proactive monthly communication sending representation letters within 24 hours and delivering a seamless experience that results in 90% of closed cases receiving five-star reviews.
• Cross-Functional Alignment: Partner closely with the Operations Manager and Client Experience Manager to streamline case-related scheduling reporting vendor communication and team onboarding. Bridge legal process excellence with firm-wide collaboration and shared goals.

What were looking for:

• Experience and Legal Expertise: 7-10 years of experience in personal injury tort or mass tort case management with at least 3-5 years in a supervisory legal role. Proven success in overseeing MDL coordination managing high-volume dockets and navigating complex litigation workflows.
• Hands-On Leadership: Skilled at leading case teams through high-pressure environments with a leadership style grounded in empathy clarity and accountability. Promotes collaboration delivers feedback constructively and maintains team alignment with performance standards and deadlines.
• Technical Proficiency and Tools: Proficient in legal case management platforms such as Filevine (preferred) with experience using CRM systems and lien resolution software. Technologically confident with a strong ability to streamline workflows through digital systems.
• Execution and Operational Excellence: Known for deadline-driven execution attention to detail and the ability to manage competing priorities without losing focus. Brings a proactive mindset and exceptional organizational habits to drive consistent case progress and outcomes.
• Client-Centered Communication: Communicates with empathy clarity and timeliness. Upholds the firms commitment to integrity client education and proactive outreachensuring clients feel supported informed and valued throughout their legal journey.

Why you should work here:

• Purpose-Driven Mission: Join a personal injury firm where justice and compassion go hand in hand. Every case we take on is rooted in the belief that clients deserve both powerful legal advocacy and empathetic support during lifes most difficult moments.
• Strategic Impact & Leadership: Step into a high-ownership role where your operational expertise drives real outcomes. Youll play a pivotal part in streamlining case progress elevating team performance and shaping systems that scale with the firms growth.
• Culture of Collaboration & Respect: Become part of a values-based woman-led team that fosters trust celebrates wins and puts client well-being at the center of everything we do. Your voice matters here and so does your personal development.
• Career Growth & Advancement: Work cross-functionally with firm leadership from day one. As the firm expands youll have the opportunity to grow into higher-level leadership positions building out processes training others and elevating team operations across departments.

Additional perks:

• Compensation: Competitive base salary with additional performance-based bonuses ($5000$15000) tied to case throughput settlements and client satisfaction metrics.
• Work Structure: Full-time on-site role based in either Dublin or Columbus OH. This position demands high accountability operational consistency and a commitment to excellence in legal service delivery.
• Growth-Oriented Environment: Be part of a forward-moving firm with strong leadership clear systems and a people-first culture. As the firm scales so will your opportunity to lead innovate and grow within a respected legal team.

At Oliver Law Office the Senior Paralegal role is central to delivering timely justice and client-focused service. You will be responsible for managing a high-volume portfolio of personal injury and product liability cases guiding each one from intake through resolution with precision urgency and care. From tracking critical deadlines and coordinating lien negotiations to supporting the legal team during discovery and case disbursements your leadership ensures every client receives thorough representation and clear consistent communication.

This is your opportunity to lead at the heart of the action turning legal complexity into clear forward-moving progress. As you work closely with attorneys operations and client experience leaders your role will be essential to upholding our commitment to excellence and empathy. With a strategic mindset and people-focused leadership youll help drive stronger outcomes foster team collaboration and support clients with clarity and confidence throughout their legal journey.