Part-time Universal Banker

This is not a remote position. It is based in the Allentown PA area.

People First is looking for a high-energy experienced Universal Banker to join our team. The Universal Banker position performs Teller and Lending (Platform) duties. The Universal Banker will help fill in at all our branches throughout the Lehigh Valley. Assist new and existing members with their financial needs performing a variety of duties that support branch sales and operations. Consistently provide an atmosphere of exceptional member service. Confidently performs transactions for members regarding all share loan products and services. Consult with members and provide solutions to match their needs. Responsible for adhering to all credit union policies procedures deadlines and all applicable federal regulations.

Duties and Responsibilities

• Delivers an exceptional member experience by actively listening to our members needs through various communication channels. Uncovers financial solutions through conversations and recommends credit union products and services that support the members financial goals. Maintains current knowledge of all credit union services policies and promotions. Completes transactions with minimal errors according to established Credit Union policies procedures and regulations.
• Analyze and process loan applications. Obtain necessary documentation for each loan type and submit completed loan requests to loan officers for approval.
• Assists members with opening servicing and closing of credit union accounts. Enroll members in credit union programs and services providing accurate information guidance and documentation on products selected.
• Performs a variety of miscellaneous tasks including keyboarding filing computer input and answering the phone.
• Assists members and potential members through all communication channels; answers questions about products services and resolves problems that are within their authority to resolve; refers problems that are beyond their authority to their supervisor along with their recommendations.
• Performs Teller/Member Solutions Representative/Member Relations Associate duties/responsibilities when needed. Travels to branches when needed.

Benefits

• Paid time off
• 401k Plan
• Travel reimbursement
• Telemedicine

The position has two scheduling options

• Mondays Thursdays and Fridays: 10:00 am - 4:00 pm
• Saturdays: 9 am - 12 pm
• Tuesday or Wednesday: 10 am to 3 pm (would work one day and have the other day off)

Qualifications

• High school diploma or GED required
• Lending experience is required
• Teller experience preferred
• Must be willing to travel to all branches
• Professional well-developed interpersonal skills essential for servicing Credit Union members and projecting a positive image as a credit union representative.
• Excellent written and verbal skills
• Ability to prioritize and manage multi-functional tasks.

People First provides equal employment opportunity to all employees and applicants for employment. People First prohibits discrimination and harassment based on race color religion age sex national origin disability status genetics protected veteran status sexual orientation or any other characteristic protected by federal state or local laws.