Diesel Engine Technical Support Specialist (Remote)

Kohler, WI - USA

Monthly Salary: $ 63100 - 79500

Posted on: 30+ days ago

Vacancies: 1 Vacancy

The job posting is outdated and position may be filled

Job Summary

Why Work at Rehlko

We have met todays energy needs while planning for tomorrows for over 100 years. Beginning with the first modern generator the Rehlko Automatic Power & Light launched in 1920 Rehlko has been an innovative leader in energy resilience.

Our product range includes engines generators power conversion UPS systems EV components and electrification solutions microgrid controls and management clean energy solutions and much more that serve a broad spectrum of OEM residential industrial and commercial customers.

Our priorities are global: the stability from steady energy sources and reliable back-ups. The power to be able to harness energy and the freedom of not being dependent on an aging centralized grid. The confidence that clean energy solutions offer when it comes to a sustainable world and the commitment to keep innovating towards greater impact.

At Rehlko our team members are the essential energy that powers our organizations success. We are committed to fostering a safe and sustainable work environment where safety is everyones responsibility. We empower every team member to actively participate in our Zero Is Possible safety culture by encouraging open communication proactively reporting hazards following protocols and suggesting improvements. Join us in creating an energy resilient world for a better future!

Why You Will Love this Job:

As a Diesel Engine Technical Support Specialist you will provide remote troubleshooting for common rail diesel engines assist with training dealer technicians and support warranty claim resolution. This role is primarily phone and online support with occasional travel for onsite dealer visits and training.

Important Notice:This position is primarily remote. However if you reside within a 50-mile radius of a Rehlko site you may be required to work onsite at least 2-3 business days per week.

Specific Responsibilities:

Provide remote technical support to dealer technicians on common rail diesel engines (80% of the role).
Review and resolve warranty claims coordinating with dealers and internal teams.
Assist with technical training sessions (mostly virtual occasional in-person).
Travel up to 20% for dealer visits troubleshooting support or training facilitation.
Collaborate with Engineering Quality and Training teams to improve service processes and materials.

Requirements:

High School Diploma or equivalent.
3 years troubleshooting common rail diesel engines OR completion of a Diesel Technology Associate Degree or Certificate in lieu of experience.
Strong customer service and professional communication skills (phone-based troubleshooting).
Familiarity with Microsoft Office Suite and ability to learn internal service systems.
Capable of travel within assigned territory for dealer visits troubleshooting support and training facilitation.

* Applicants must be authorized to work in the US without requiring sponsorship now or in the future.

The Salary range for this position is $63100.00-$ specific Salary rate offered to a candidate may be influenced by a variety of factors including the candidates experience their education and the work location.

About Us

Rehlkoproudly offers a rich history steeped in creativity and commitment to our associates and communities along with competitive benefits and PurposeCreating an energy resilient world for a better futureand Values: Curiosity Trust Pace and Excellence are important cultural components that shape the way we work and relate to one another. Learn more about Rehlko at addition to the investment in your development Rehlko offers a benefits package including a competitive salary health vision dental 401(k) with Rehlkomatching and more!

Rehlko is an equal opportunity employer that prohibits discrimination and will make decisions regarding employment opportunities including but not limited to hiring job assignment compensation promotion benefits training discipline and termination without regard to race creed color ethnicity religion sex pregnancy childbirth or related medical conditions genetic information age national origin citizenship ancestry caste mental or physical disability marital or familial status sexual orientation gender identity or expression genetic information political belief or affiliation union membership status military status veteran status or any other characteristic protected by national state local or other applicable laws.

Americans with Disabilities Act (ADA)

It is the policy of Rehlko to comply with all applicable provisions of the Americans with Disabilities Act (ADA) and corresponding national state local or other applicable laws. Rehlko will not discriminate against any qualified associate or applicant with respect to any terms privileges or conditions of employment because of a persons physical or mental disability. Rehlko will provide a reasonable accommodation to associates or applicants with disabilities in accordance with applicable laws. If you have a disability and require an accommodation in the application process or during the course of employment please contact Rehlko is an equal opportunity/affirmative action employer.

Our Values

Curiosity Seek learn share

Trust Go farther together

Pace Focus to go faster

Excellence Find the win every day

Required Experience:

Unclear Seniority

Why Work at RehlkoWe have met todays energy needs while planning for tomorrows for over 100 years. Beginning with the first modern generator the Rehlko Automatic Power & Light launched in 1920 Rehlko has been an innovative leader in energy resilience.Our product range includes engines generators pow...