Franchise Development Coordinator Supervisor
Franchise Development Coordinator Supervisor
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Job Description
About the Company
Home Franchise Concepts is one of the largest franchising systems in the home improvement goods and services space. The Companys brands: Budget Blinds The Tailored Closet PremierGarage AdvantaClean Lightspeed Restoration Kitchen Tune-Up Bath Tune-Up Two Maids Aussie Pet Mobile and Concrete Craft are consistently rated at the top of their categories and supported by more than 2500 franchise territories in the U.S. and Canada.
Home Franchise Concepts is a subsidiary of JM Family Enterprises a family-owned professionally managed diversified automotive company.
A few of the Companys many accolades and awards include:
- Entrepreneurs Franchise 500
- Entrepreneurs Franchise 500 Best in Category
- Entrepreneurs Top Low-Cost Franchise
- Entrepreneurs Top New & Emerging Franchises
- Entrepreneurs Top Home-based Franchises
- Entrepreneurs Top 100 Global Franchises
Job Summary:
The Franchise Development Coordinator Supervisor plays a key leadership role in overseeing the franchise development process. This senior-level position involves leading the Franchise Development Coordinators and ensuring that franchise operations align with brand standards and business goals. The Franchise Development Coordinator Supervisor will also focus on franchise licensing contract management compliance and strategic reporting to drive the growth and success of the franchise network.
Supervisory Responsibilities:
- Lead and manage the Franchise Development Coordinator providing mentorship guidance and performance coaching.
- Foster a collaborative and results-driven environment.
- Set performance goals and ensure alignment with broader business objectives.
Duties/Responsibilities:
- Collaborate with Finance to reconcile payment
- Provide senior leadership with KPI reporting for lead generation and development pipeline progress.
- Provide comprehensive administrative support to the CDO/VP of Franchise Development.
- Assist with event coordination including franchisee meetings industry conferences team-building events and training sessions.
- Ensure the CDO/VPs expense account is maintained correctly aligned with company policies
- Assist with special projects data collection and research to support strategic decision-making.
- Guide prospects through SBA loan applications; track progress and maintain records.
- Liaise with lenders to resolve delays and ensure timely updates.
- Oversee franchise application process ensuring complete and accurate documentation.
- Manage reviews financial validations and background checks.
- Track expiration and renewal timelines for franchise licenses and agreements to ensure timely action.
- Collaborate with the franchise development legal and operations teams to streamline the franchise licensing process.
- Assist in preparing franchise materials and presentations for prospective franchisees.
- Ensure that all franchise marketing materials align with brand guidelines and communicate consistent messaging.
- Proactively identify areas for improvement in the franchise development processes.
- Other duties as assigned
Required Skills / Abilities:
- Strong leadership team management and mentorship capabilities.
- Excellent verbal written communication and negotiation skills.
- Proficiency in CRM software and Microsoft Office Suite (Excel Word PowerPoint Salesforce DOMO).
- Ability to travel as required for franchise development events expos and meetings.
- Bachelors degree in Business Marketing or a related field is preferred or
- 3 years of progressive experience in a franchise development role or a similar leadership role ideally within the franchise industry or
- Combination of education and experience.
- Proven track record of successfully expanding a franchise network.
- Strong understanding of franchise development legal documents (e.g. FDD) and operations.
- Experience in negotiating franchise agreements and cultivating franchisee relationships.
Physical Requirements:
- Light-duty work environment primarily office-based with minimal physical exertion.
- Ability to sit for extended periods while working on a computer.
- Occasional standing or walking for presentations or facilitation.
- Ability to lift and carry up to 25 lbs occasionally.
- Hybrid model Work from the office on Tues/Wed/Thurs and from home on Mon/Fri.
- Reasonable accommodation will be made to enable individuals with disabilities to perform essential functions.
- Occasional travel for franchise prospect meetings expos and industry events.
- Some evening or weekend work based on franchise development needs.
To perform this job successfully an individual must be able to perform each essential job function satisfactorily. The requirements listed above are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The pay range for this position is $75000 - 85000 this position may have opportunities for additional compensation. Actual pay will be determined by factors including candidate experience and qualifications education and work location. At Home Franchise Concepts we offer an extremely competitive benefits package tailored to your needs and those of your family. Beyond salaried pay this position is eligible for an annual discretionary bonus as well as participation in our robust retirement plans including 401k with up to 4% match. We offer medical dental and vision insurance as well as flexible spending accounts. We also provide access to emergency backup care and family support services supplemental life insurance a lifestyle spending account parental leave and paid time off. During your interview process our talent team can fill you in on the details of our benefits and career development opportunities.
HOME FRANCHISE CONCEPTS IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER
Home Franchise Concepts is an Equal Employment Opportunity employer. We are committed to recruiting hiring retaining and promoting qualified associates without regard to age race religion color gender sex (including pregnancy childbirth and related medical conditions) sexual orientation gender identity gender expression mental or physical disability national origin marital status citizenship military status genetic information veteran status or any other characteristic protected by federal state provincial or local law.
DISABILITY ACCOMMODATIONS
If you have a disability and require a reasonable accommodation to complete the job application process please contact HFCs Talent Acquisition department at for assistance. If you have an accommodation request for one of our recruiting events please notify us at least 72 hours prior so that we may provide assistance.
Required Experience:
Manager
Employment Type
Full-Time
