Learning & Development Manager

As a Learning & Development Manager you will oversee the development implementation and administration of Learning and Development programs for North America.

This job is part of the Learning & Development function in the USA HR team. Learning & Development is responsible for developing executing and evaluating employee department cost center business unit sector and regional development plans and programs to support organizational needs.

*In-office working at a T&T office is required two to three days out of the work week.

What Youll Do:

• Create deliver and present learning strategies and programs that align to business priorities.
• Guide the continuous improvement of a comprehensive training strategy ensuring strategic alignment of training and development with business goals.
• Establish procedures to ensure coordination and delivery of the learning curriculum.
• Develop organizational communications to ensure employees have knowledge of training and development of events and resources.
• Review follow-up study data for all completed training. Evaluate and measure results and prepare an executive summary.
• Identify troubleshoot and resolve day-to-day and moderately complex issues that may or may not be evident in existing systems and processes.
• Create/maintain a budget for new and existing learning programs.
• Maintain a needs assessment for skill building and create programs to support capability building in the organization.

• Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
• Coordinate and manage the teams daily activities. Establish work schedules assign tasks and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.
• SOX control responsibilities may be part of this role which are to be adhered to where applicable. 

Qualifications :

• Bachelors Degree preferred with 5 years of relevant lieu of a degree a combination of experience and education will be considered.
• Experience in the areas of training and development design and implementation presentation of technical information coaching mentoring measuring analytics and reporting appraising and rewarding performance is required.
• Familiar with e-learning tools and platforms
• Ability to lead the exchange of sensitive complicated and difficult information convey performance expectations and handle problems.
• Leadership skills to motivate the team to achieve broad operational targets with impacts on their own job discipline multiple job disciplines and departments.
• In-depth knowledge of Microsoft Office products. Examples include Word Excel Outlook etc.
• Excellent organizational and communication skills.
• An inquisitive mindset.

Additional Information :

Our inspired people share our vision and mission. We provide a great place to work where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy productive and flexible working environment that respects work-life balance. 

Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. 

Turner & Townsend does not accept any speculative or unsolicited CVs that have been sent to our internal recruitment team or hiring managers from agencies outside of our preferred supplier list. Any speculative or unsolicited CVs will be treated as a direct application. 

It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time.  

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It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. 

Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts are considered property of Turner & Townsend and are not subject to payment of agency order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend there must be a formal written agreement in place and the agency must be invited by the Recruitment Team to submit candidates for review. 

Remote Work :

No

Employment Type :

Full-time