Associate Business License Specialist

As an employee-owned company DMA prioritizes employees. Low turnover rates and tenured teams are living proof:

• 2025 Great Places to Work Certified
• Employee stock ownership program eligibility begins on day one of employment (ESOP contribution is targeted at 6% of your annual compensation)
• Company paid parental leave
• Generous time off package
• Multiple benefit plans eligibility begins on day one of employment
• Culturally focused on work/life balance mental health and the overall wellness of our employees

Position Summary

Provide business license compliance support to our clients team members and leadership. Responsible for business license registrations and renewals; including data requests funding requests bank reconciliations client billing reports new location research and special projects.

Essential Duties and Responsibilities

Manage business license renewals and reporting for assigned clients with low complexity
Ensure all client license renewals and new registrations are filed in a timely manner
Responsible for accurate business license data entry into all departmental systems
Submit and process client data requests necessary for processing and filing license renewals
Investigate document and resolve all issues for licenses that havent been received within 30 days of submission
Research jurisdictional licensing requirements for new client locations
Prepare and process client funding requests for license renewal approval
Prepare bank reconciliations for client accounts and follow up on all discrepancies and checks that remain outstanding after 60 days

Non-Essential Duties and Responsibilities
Assist other Analysts with missing renewals and license follow-up calls when needed
Assist Business License Assistants during heavy filing season with scanning uploading and file management
Work directly with clients on data gathering issue resolution and jurisdictional issues daily
Assist Supervisors and Managers with any special client projects
Perform other duties as assigned

Education and Qualifications

High school diploma or equivalent required; Associate degree or higher preferred
Strong organizational skills and ability to complete high volume of work in a timely and highly accurate manner
Ability to apply professional knowledge to carry out assignments with limited supervision
Proficient in Microsoft Excel and Word
Ability to learn tax compliance software quickly (LicenseHQ MS Dynamics PTCA)
Excellent verbal and written communication skills
Ability to work collaboratively on a team
Ability to work overtime as required; overtime is expected to be an average of 5-10 hours per week during the months of December April *Overtime is never guaranteed and is based upon client work-load

Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. This position does not qualify for employment-based sponsorship.

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The Company is an equal employment opportunity employer and is committed to providing equal employment opportunities to its applicants and employees. The Company does not discriminate in employment opportunities or practices on the basis of race color religion gender national origin citizenship age disability veteran status genetic information or any other category covered by applicable federal state or local law. This equal employment opportunity policy applies to all employment policies procedures and practices including but not limited to hiring promotion compensation training benefits work assignments discipline termination and all other terms and conditions of employment.

It is DMAs policy to make reasonable accommodations for qualified individuals with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process please contact our Human Resources team at or and choosing selection 6.