Operations Director, APAC
Operations Director, APAC
Posted on :
05-09-2025
Employer Active
1 Vacancy
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Job Description
Role summary
Payoneer is looking for Operations Director APAC to join our extremely fast-growing global Fintech business. The ideal candidate will be comfortable in a fast-paced high-energy environment with an ability to deal with multiple tasks at the same time.
Hong Kong
Hybrid
Full-time
What youll do
- Builds a strong partnership with the regional teams to support their needs and their customers ones.
- Sets strategic goals for operational efficiency and increased productivity in the region
- Drives performance for the regional Ops center managing closely and collaborating with local leads to meet and exceed market standards.
- Pushes operational excellence of the various operation functions by leading initiatives that optimize internal efficiency and SLA performance of each function.
- Aligns with the global teams around new products clients services regulations & procedures to support our customers in the region with best-in-class experience with a heavy focus on localization.
- Enhances the local operational knowledge to implement global solutions to improve the effectiveness and quality of services.
- Leads and supports the market needs and enhancements.
- Be the focal point for alignment communication and escalation to increase the operations scalability for Payoneer business and operations.
- Provides leadership coaching and mentorship to the team managers/team leaders.
- Projects a positive image of the organization to employees customers industry and community.
- Provides growth opportunities to staff in terms of knowledge and career development.
Who you are
- An experienced regional leader with a proven track record leading sizable international teams to meet the operations goals and objectives.
- Experience working in a matrix reporting structure comfort with technology products/services and understanding of global customers.
- Energetic motivated self-starter who can learn quickly in a fast-paced environment and thrives on customer delivery.
- You will require strong initiative confident voice and tenacity to push for local needs.
- Strong in building relationships and interactions with people
- You have unflagging attention to detail and overall commitment to excellence.
For this role you have
- Bachelors Degree at least 10 years proven track record in leading an international team is a must
- High level of competency (organization prioritization and problem-solving skills) with detailed-oriented mindset.
- Leadership and people management experience
- The ability to work with all teams globally including sales finance marketing risk and compliance.
- Experience with teams remote work and global working environment.
- Creative skills with the ability to be independent and the strive for excellence in a changing environment.
- Excellent communication (presentation written and oral) skills
- Multi-tasking skills and quick learner
- A strong ability to work and lead a team independently.
#LI- SL1
Required Experience:
Director
Employment Type
Full Time
Key Skills
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