Senior Manager, TA Communications & Patient Advocacy

Job Description Summary

Job Description

Key Responsibilities:

• Lead and implement innovative CRM therapy area and product communications and patient advocacy strategies with a focus on digital-first data-driven campaigns that support pre-launch launch and in-market brand success.

• Drive impactful value-based partnerships and co-creation initiatives with key stakeholders across the top 11 priority markets leveraging digital platforms to scale engagement and outcomes.

• Apply the OGSM framework KPIs and advanced analytics to monitor predict and optimize product performance management above country and for Top 11 markets ensuring agile decision-making aligned with Communications & Advocacy (CA) Strategy and Operations.

• Establish new and maintain strategic partnerships with relevant patient communities and groups including management of grants and sponsorships.

• Provide strategic counsel and foster a culture of innovation by sharing best practices insights and measurement learnings across top 11 markets and Rest of World (ROW).

• Collaborate cross-functionally with International TAs marketing medical value and access teams to align on integrated digitally enabled strategies that drive business and patient impact.

• Develop and execute branded and unbranded omnichannel communications patient engagement and disease awareness campaignsleveraging social media digital storytelling and emerging technologies to amplify reach and relevance to support business objectives to achieve patient and healthcare system impact.

• Design and deliver audience-centric programs that support pre-launch and growth brands using real-time insights to continuously refine messaging media strategy and congress engagement.

• Monitor and anticipate key environmental policy and digital trends impacting the companys operations across international geographies ensuring alignment with an agile and forward-looking media relations strategy and implementation.

• Partner with agencies to co-create strategic innovative and digitally driven programs that resonate with stakeholders and deliver measurable impact.

• Ensure seamless implementation and compliance with systems and processes related to communications and patient advocacyleveraging digital tools for transparency reporting (e.g. ToV) and continuous improvement.

Essential Requirements:

• Bachelors degree or equivalent experience.

• Proficiency in English required spoken & written other languages is an asset.

• Proven experience in diversified communications and patient advocacy with a strong ability to influence and build trust-based value-driven partnerships with patient communities and stakeholders.

• Demonstrated experience across multiple therapeutic areas with a track record of applying innovative and digital-first approaches to engagement and strategy.

• Strong capability in predictive modelling and data-driven decision-making using multidirectional insights to understand evolving environments customer needs and drive iterative measurable experimentation.

• Excellent analytical and conceptual thinking skills with the ability to translate complex data and trends into actionable innovative strategies.

• Ability to navigate and simplify highly complex environments providing strategic recommendations that balance innovation with business impact.

• Deep business and organizational awareness with an enterprise mindset and a collaborative approach to cross-functional alignment.

• Hands-on experience in product PR communications including the design and execution of social media strategies and digital campaigns.

• Solid background in corporate communications investor relations media relations stakeholder engagement and policy advocacy.

• Proven ability to manage crisis and issues communications including agency collaboration and rapid response planning in dynamic environments.

Commitment to Diversity & Inclusion:

We are committed to building an outstanding inclusive work environment and diverse teams representative of the patients and communities we serve.

Accessibility and accommodation:

Novartis is committed to working with and providing reasonable accommodation to all individuals. If because of a medical condition or disability you need a reasonable accommodation for any part of the recruitment process or in any order to receive more detailed information about essential functions of a position please send an e-mail to and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

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