Sr. Business Process Consultant, Regulated Environments
Sr. Business Process Consultant, Regulated Environments
Posted on :
05-09-2025
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1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
05-09-2025
Job Description
Speridian Technologies is recruiting for a Sr. Business Process Consultant Regulated Environments for our State of California Client the Department of Healthcare Services Behavioral Health. This person will be part of a long-term fully budgeted state-of-the-art extremely vast technical modernization project working with a variety of cross-functional teams and stakeholders.
This is a remote role; however there will be meetings in the Sacramento area several times a year. Candidates are expected to work business hours Monday-Friday Pacific Time Zone.
Join DHCSs Behavioral Health Transformation: Where Purpose Meets Innovation
Location: Remote
Department: Department of Healthcare Services (DHCS) Behavioral Health Transformation (BHT)
Commitment: Full-Time Consultant (W2 employee of Speridian or 1099/IC for Speridian)
Why DHCS
At DHCS we are leading a transformative journey in Behavioral Health reshaping systems and services toensure better outcomesfor communities across California. Our Behavioral Health transformation initiative is more than a projectits a movement to make California a leader in accessible high-quality health services. Were setting the stage for a new era of government services built on agile methodologies cutting-edge technology continuous improvement and a relentless commitment to serving the public good.
At DHCS were looking for innovators who are passionate about purposeful work and excited by the opportunity to drive lasting change through innovative solutions.
Our Core Values (Achieve Together Be Curious Elevate Yourself and Deliver Value)
This is a high-impact delivery-focused role for a mission-driven systems thinker who brings structure to complexity works independently and delivers with precision. Youll play a key role in designing and operationalizing the end-to-end behavioral health service delivery system lifecycleensuring that the path from legislation through policy development and software implementation is coherent collaborative and grounded in real-world policy implementation needs. This role exists to align policy product program and stakeholder teams that often leads to inefficiencies and administrative process delays.
Youll translate bold ideas into day-to-day practiceturning transformation into sustained operational reality. Your work will support hundreds of DHCS staff and external stakeholders in delivering better behavioral health outcomes for Californians. This is an opportunity to leave a legacyby making complex systems usable scalable and resilient.
Who You Are
Youre a self-motivated strategic operator who:
You will be a key contributor on the Product Operations team helping mature BHTs Operational Management capability and designing administrative processes and systems that span across 8 core domains. Specifically you will:
Core Capabilities
Speridian is an EEO employer
This is a remote role; however there will be meetings in the Sacramento area several times a year. Candidates are expected to work business hours Monday-Friday Pacific Time Zone.
Join DHCSs Behavioral Health Transformation: Where Purpose Meets Innovation
Location: Remote
Department: Department of Healthcare Services (DHCS) Behavioral Health Transformation (BHT)
Commitment: Full-Time Consultant (W2 employee of Speridian or 1099/IC for Speridian)
Why DHCS
At DHCS we are leading a transformative journey in Behavioral Health reshaping systems and services toensure better outcomesfor communities across California. Our Behavioral Health transformation initiative is more than a projectits a movement to make California a leader in accessible high-quality health services. Were setting the stage for a new era of government services built on agile methodologies cutting-edge technology continuous improvement and a relentless commitment to serving the public good.
At DHCS were looking for innovators who are passionate about purposeful work and excited by the opportunity to drive lasting change through innovative solutions.
Our Core Values (Achieve Together Be Curious Elevate Yourself and Deliver Value)
- We achieve together by championing a team-oriented workplace built on mutual respect collaboration and open communication.
- We encourage individuals and teams to constantly be curious and seek a deeper understanding and fresh ideas that drive innovation and meaningful change.
- We provide a supportive workplace where you can elevate yourself and achieve personal growth through continuous learning focused effort and perseverance.
- We deliver value as part of every action we take to serve Californias citizens.
This is a high-impact delivery-focused role for a mission-driven systems thinker who brings structure to complexity works independently and delivers with precision. Youll play a key role in designing and operationalizing the end-to-end behavioral health service delivery system lifecycleensuring that the path from legislation through policy development and software implementation is coherent collaborative and grounded in real-world policy implementation needs. This role exists to align policy product program and stakeholder teams that often leads to inefficiencies and administrative process delays.
Youll translate bold ideas into day-to-day practiceturning transformation into sustained operational reality. Your work will support hundreds of DHCS staff and external stakeholders in delivering better behavioral health outcomes for Californians. This is an opportunity to leave a legacyby making complex systems usable scalable and resilient.
Who You Are
Youre a self-motivated strategic operator who:
- Thrives in mission-driven work and navigates complexity with clarity
- Brings executive presence situational awareness and an ability to lead through influence
- Has an uncompromising focus on execution and exceeding expectations
- Sees the full systempolicy process people and toolsand knows how to align them
- Doesnt flinch at diving deep into complex policies programs and technical constraints
- Thinks in processes workflows journeys and systemsnot isolated features or deliverables
You will be a key contributor on the Product Operations team helping mature BHTs Operational Management capability and designing administrative processes and systems that span across 8 core domains. Specifically you will:
- Lead efforts to design document and improve end-to-end service workflows that connect legislation policy program operations and IT systems to user experiences.
- Map service journeys and cross-functional workflows that reflect user needs and government constraints.
- Document and standardize emerging cross-functional workflows to support consistent scalable and sustainable implementation across DHCS.
- Facilitate shared understanding of workflows and services across policy product IT and stakeholder engagement teams.
- Conduct process engineering service blueprinting journey mapping in co-creation sessions with DHCS staff counties and providers.
- Support the development and continuous improvement of knowledge systems administrative workflow tools and a DHCS knowledge graph to reflect operational realities.
Core Capabilities
- Strong process design and service operations expertise in regulated or policy-driven environments including experience in government or highly regulated private-sector industries (e.g. healthcare insurance finance logistics).
- Deep experience designing and maintaining workflows that span multiple functions and domains
- Comfort operating at both strategic and tactical levelsdriving delivery not just planning it
- Strong facilitation skills across policy program technical and stakeholder teams
- Systems-thinking mindset that identifies gaps misalignments and opportunities for greater cohesion
- Familiarity with service design methods (e.g. process engineering blueprinting journey mapping systems mapping etc.)
- 8 years in service design service operations process architecture or public-sector transformation
- Experience working with behavioral health health and human services or government policy implementation
- Background in service design process improvement or workflow architecture tools and practice
*Please note there is an Interview Prompt take home exercise as part of the interview and evaluation process. This is not meant to take more than one hour of time.
Speridian is an EEO employer
Required Experience:
Manager
Employment Type
Full-Time
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