Spa Supervisor
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Job Location:
Tabuk - Saudi Arabia
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
The Role
As Spa Supervisor you will be at the heart of our wellness journey supporting the Spa Manager in leading daily operations while being on the floor to guide coach and inspire the team. You will ensure treatments and services are delivered flawlessly guests feel pampered from start to finish and every detail reflects the SLS luxury-lifestyle spirit.
Key Responsibilities
- Support the Spa Manager in supervising daily spa operations ensuring smooth and efficient service flow.
- Lead by example on the floor providing hands-on support and coaching to therapists and attendants.
- Deliver warm professional and personalized guest service ensuring every guest leaves rejuvenated and inspired.
- Monitor treatment quality service standards and guest feedback to uphold excellence.
- Assist with scheduling team rostering and time management to balance operational needs and guest demand.
- Oversee cleanliness hygiene and safety standards throughout the spa facilities.
- Support retail sales promotions and wellness initiatives to drive revenue.
- Assist with onboarding and training new team members embedding SLS service standards into daily practice.
- Handle guest concerns or service recovery with professionalism and creativity.
- Act as an ambassador of wellness across the property reflecting the SLS ethos of style luxury and service.
Qualifications :
- 23 years experience in spa or wellness operations ideally in a supervisory role within luxury hotels or resorts.
- Strong knowledge of spa treatments products and wellness standards.
- Excellent communication leadership and guest service skills.
- Organized proactive and attentive to detail.
- Fluent in English; Arabic is an advantage.
- Passion for wellness beauty and delivering exceptional guest experiences.
Additional Information :
.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Sales Experience
- Customer Service
- Hotel Experience
- Organizational skills
- Hospitality Experience
- Computer Skills
- Management Experience
- Millennium
- Dermal Fillers
- Front Desk
- Esthetic Laser Treatment
- Leadership Experience
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
