Customer Service Representative

West Gosford - Australia

Hourly Salary: AUD 27 - 28

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Carbiz is on the lookout for motivated personable and detail-focused individuals to join our Operations team as Customer Service Representatives!

About Us:

Carbiz is proud to be a HRD 5 star employer of choice 2025. Were more than just an award-winning vehicle replacement provider. Were committed to keeping our customers lives moving when their car cant offering seamless accident management that helps individuals families and businesses stay mobile and connected. With over 10000 5-star reviews and multiple industry accolades including Business Concepts Automotive AwardsAustralias Best Accident Replacement Service for three consecutive years from and more weve earned a trusted reputation for delivering reliable like-for-like vehicles when theyre needed most.

By providing quick and efficient solutions Carbiz helps people navigate lifes unexpected disruptions making a meaningful impact on the community we serve.

We offer a team-first culture with unlimited opportunity for growth living by our company values in everything we do;

Love what we do - We are passionate about delivering for our customers team and partners every time
Better than yesterday - We grow each day learning from our experiences
Win with trust - Lead the market by being trusted reliable and helpful
Collaborative core - Working smarter together
Valuing people - We respect our people encourage their development and reward their performance

Whats in it for You:

Great for University Students or school leavers looking to gain practical experience and launch their careers.
Additional earning potential through weekend penalty rates (on top of base) overtime on-call shifts and bonus incentives.
Ongoing training and development with continuous support and mentorship.
A collaborative team environment with like-minded professionals.
Access to novated lease options and the Flare Benefits program.
Monthly team lunches and birthday celebrations.
A vibrant workplace culture with frequent team events and celebrations.
Study support program Yes well pay YOU to further your education!

About the Role:

Ensure prompt delivery of vehicles to clients providing efficient and reliable service.
Deliver exceptional customer service by addressing client inquiries resolving issues and ensuring client satisfaction.
Assist in coordinating vehicle logistics ensuring seamless and efficient operations.
Prepare vehicles for hire including thorough detailing of both the interior and exterior.
Support new client onboarding ensuring they have all the necessary information and assistance.
Experience the excitement of driving a variety of high-quality vehicles!

About You:

Valid drivers license with a clean driving record (Essential).
Strong verbal and written communication skills to effectively interact with clients and team members.
Ability to work independently manage your time effectively and thrive in a team-based environment.
Ordinary hours vary between 7:00am-8:00pm Monday-Sunday with 8-hour shifts. Must have capacity to work a 40 hr work week.

Apply Now:

If you or someone you know are interested in a Customer Service Representative position with a rapidly growing people-focused organisation click APPLY and our Talent Team will reach out to you!

Carbiz is on the lookout for motivated personable and detail-focused individuals to join our Operations team as Customer Service Representatives!About Us:Carbiz is proud to be a HRD 5 star employer of choice 2025. Were more than just an award-winning vehicle replacement provider. Were committed to ...