Title: Systems Support Technician
Location: Atlanta GA
Duration: 6 months
Role and Responsibilities:
Create RACF IDs for all DHS Mainframe users.
Provision reset passwords and troubleshoot issues for multiple key systems for the State of Georgia agencies.
Conduct periodic (normally quarterly) re-certification of all users including Ga-Gateway Uniform Accounting System (UAS) Support Tracking Accountability and Recovery System ($TARS) Electronic Payment Processing Information Control (EPPIC) Electronic Benefits Transfer (EBT) and Energy Assistance System (EAS).
Periodically (normally 60 or 90 days) identify and remove inactive users.
Enforces and communicates to system users the security policies and guidelines necessary to meet state and federal requirements for system access.
Assist with the state and federal audit processes.
Create and run queries to produce ad-hoc reports from application data as needed.
Core Competencies:
1. Ability to work effectively with a diverse project team in a highly visible fast paced and changing project environment with aggressive timelines.
2. Ability to work effectively with personnel at multiple levels of the organization.
3. Ability to work effectively as a dedicated team member; ability to effectively and accurately communicate. with other team members.
4. Excellent oral written presentation and interpersonal communication skills
Regards!
Raju Chidurala