Airport Guest Service Agent
Airport Guest Service Agent
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Salary Not Disclosed
1 Vacancy
Job Description
VCS is looking for an Airport Ambassador for one of our clients in Charleston SC. Earn Gift Cards up to $250 every Month.
Pay Rate: $18/hr.
**Attendance/Performance Appreciation: Up to $250/Month as Gift Cards (Non-Taxable)**
Shifts available:
- 1st: 3a-10a (M-F)
- 2nd: 10a-5p (M-F)
- 3rd: 5p-3a (M-F)
- Weekend 3a-3p Sat-Sun
The weekend shift can be flexible.
Contract: 3 to 6 months(with possible extension by the client)
An Airport Ambassador or Guide serves as a point of contact for passengers providing assistance information and a friendly presence at the airport. Key responsibilities include offering guidance on airport services helping with curbside and luggage assistance making ground transportation arrangements resolving basic inquiries and maintaining a safe and welcoming environment. This role often requires working long hours on their feet including nights weekends and holidays and may involve wearing a uniform.
Common Responsibilities
- Customer Service: Providing a positive experience for passengers by being helpful friendly and enthusiastic.
- Information and Guidance: Answering questions about airport services amenities and facilities.
- Passenger Assistance: Offering help with luggage curbside assistance and guiding passengers to their destinations.
- Transportation Arrangements: Assisting with ground transportation to and from the airport.
- Issue Resolution: Addressing and resolving routine inquiries and issues escalating complex ones to senior staff.
- Safety and Security: Adhering to and following all security and safety guidelines policies and procedures.
- Communication: Engaging with passengers and staff exhibiting strong verbal communication skills.
Work Environment & Conditions
- Physical Demands: Requires standing and walking for extended periods.
- Flexible Scheduling: May involve working long hours including nights weekends and holidays.
- Uniform: Typically requires wearing a uniform as part of the role.
Required Skills & Qualities
- Excellent communication skills: For engaging with passengers and colleagues.
- Customer-focused attitude: A passion for helping others and providing an outstanding experience.
- Proactive and self-motivated: To exceed service goals and assist passengers effectively.
- Detail-oriented: With a strong sense of integrity and pride in their work.
- Security-aware: Ability to follow all security protocols
Thank you
Bhanendra
Vish Consulting Services (VCS)
#AirportAmbassador#AirportGuidance#SafetySecurity#TransportationArrangement
#AirportAmbassador#AirportGuidance#SafetySecurity#TransportationArrangement
Employment Type
Full-time
