Sight & Sound is an organization comprised of people with diverse talents coming together as one in Christto tell His story through who we are and what we do. We foster a culture of love for God and love for others trust and teamwork and a collaborative environment in which we get to do our best work every day.
The Senior Show Automation Technician is a senior-level technical expert responsible for supporting operating troubleshooting and maintaining complex automation rigging media network communication electrical (both low and high voltage) and special effects systems within a fast-paced live performance environment. While reporting to a common department supervisor and operating under the guidance of a designated team Lead they bring deep industry experience and demonstrate exceptional independence and judgement during shows. This technician leads by example providing advanced troubleshooting mentoring junior technicians collaborating across departments and executing intricate cue sequences with precision and safety.
Essential Duties and Responsibilities:
- Monitor maintain and troubleshoot a wide range of show-critical systems including media servers pyrotechnic devices atmospheric and fog effects and wired/wireless communication systems (e.g. Riedel) ensuring their reliable and safe operation throughout performances rehearsals and more.
- Serve as one of the primary operators for automation consoles (e.g. Raynok) during live performances rehearsals and other technical runs.
- Execute advanced automation cues with consistency precision and safety including complex flight vehicle and scenic movements.
- Lead real-time troubleshooting and system recovery during live shows to minimize downtime and ensure show continuity.
- Maintain strong situational awareness and communicate clearly with Team Lead Stage Management Deck Chief and other departments to resolve technical issues and maintain cue integrity.
Technical Expertise
- Provide expert-level diagnostics and repair of complex electronic mechanical projection automation special effects communication systems and low/high-voltage electrical systems.
- Interpret schematics wiring diagrams and system documentation to conduct advanced troubleshooting and root-cause analysis.
- Development and maintenance of robust preventive maintenance schedules and documentation for all show-related equipment and software.
- Mentor entry-level and mid-level automation technicians supporting skill development and training initiatives.
- Collaborate across all in-department disciplinesincluding rigging automation media projection special effects communications and both low and high-voltage electrical systemsto ensure seamless integration and operation of all systems involved in show execution.
Systems Development & Integration
- Support the installation and integration of new automation systemsincluding configuration of PLCs motor controllers sensors and safety systemswhile working in collaboration with system designers. This role does not include system design responsibilities.
- Collaborate with engineering and creative teams to support R&D and implementation of new technologies and effects.
- Write maintain and document automation show control code scripts and macros to support evolving show needs (e.g. Lua Python or system-specific scripting).
- Support and assist with the setup maintenance and troubleshooting of networking and computer systems including the use of VLANs to support and isolate subnetworks for automation media lighting and other show systems under the direction of system designers or IT specialists.
Rigging & Safety
- Maintain proficiency in theatrical and arena rigging systems including chain motors fall arrest systems wire rope terminations and performer flying systems.
- Respond to rigging-related issues that arise during performances and rehearsals using strong troubleshooting and problem-solving skills to ensure safety restore function and maintain show integrity.
- Support or lead rescue and emergency response procedures when working at height or with performer flying systems.
Documentation & Communication
- Author and maintain detailed cue sheets system diagrams maintenance logs and technical troubleshooting guides.
- Communicate effectively with all show departments ensuring clarity consistency and professionalism under pressure.
- Attend pre-show and post-show briefings and contribute to incident reports when appropriate depending on operational needs and the direction of the team lead or supervisor.
Prerequisites:
- 10 years of experience in live entertainment or theatrical technical production with at least 5 years in automation or show control-specific roles.
- Proven expertise with automation systems including Raynok Navigator or similar motion control platforms.
- Advanced knowledge of electronic systems mechatronics and troubleshooting methodology.
- Strong hands-on experience with rigging systems and safety procedures.
- Working proficiency in computer programming/scripting (e.g. Lua Python C) for show control applications.
- Solid understanding of networked control systems IP-based protocols and hardware/software integration.
- Strong interpersonal communication skills and ability to remain calm focused and professional in high-pressure situations.
- Willingness to work flexible schedules including nights weekends and holidays.
Preferred Qualifications
- ETCP Rigging Certification (Theatre or Arena)
- OSHA-30 General Entertainment Safety Card
- Experience with video/media server control (e.g. Disguise Watchout)
- Experience with PLCs motor drives and industrial automation components
In compliance with federal law all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
Required Experience:
Senior IC