Medical Assistant On-Call (Vietnamese)

Oakland, CA - USA

Monthly Salary: $ 33 - 37

Posted on: 11-09-2025

Vacancies: 1 Vacancy

Job Summary

Asian Health Services founded in 1974 provides medical dental and behavioral health services to more than 50000 patients. Our approach to well-being focuses on whole patient health for all. We go beyond our clinic walls and invest in our communitys overall health. We know that income housing and environmental struggles lie at the heart of poor health. Thats why we also address food insecurity youth leadership and culturally competent care while working towards supporting safer streets and vibrant communities.

LOCATION: Frank Kiang Medical Center (FKMC)

JOB SUMMARY:

The Health Coach is a Medical Assistant who under supervision from the Clinic Site RN Manager or Clinic Units Manager also serves as a member of the chronic care management team collaborating with patients and their providers to optimize the delivery of health care services to patients. The Health Coach provides medical assistance and interpretation coordinates patient care with providers and performs clerical tasks.

This is the entry-level trainee classification for the Health Coach position. Persons are recruited into this trainee position with the basic education experience and customer service skills required to perform all the duties of a Health Coach II as described below. Under close supervision incumbents undergo training observation testing and evaluation in the full range of health coaching duties as described below. Trainees are expected to complete the curriculum within one year acquiring the knowledge clinical competence data gathering and patient relations skills to fully and competently perform the duties of a Health Coach II. Promotion to the Health Coach II classification will be contingent upon successful completion of the training program as evidenced by the trainees performance evaluations and examinations.

Essential Job Functions

Clinic:
Provides the highest quality of Medical Assistant care according to clinic policies and culturally competent care consistent with the agencys Guide to Service Excellence and Corporate Compliance Plan
Safeguards patients privacy rights and cooperates in the resolution of patient complaints.
Participates in a year-long intensive training program to learn the core competencies required of a Health Coach II as described below (Duties and Responsibilities of a Health Coach II).
During the training process incumbents are required to perform all the Health Coach II duties under close supervision and are expected to meet the goal of working independently by the end of the training period.
Takes and records vital signs recognizing abnormalities and reporting them to nurses and providers.
Interviews patient to obtain and record medical history using SOAP format in preparation for medical visits
Obtains basic health information and relevant documents and records.
Participates in team huddles with providers before the start of clinic day to prepare for patient visits and manage standing orders.
Performs basic in-clinic lab tests and obtains/processes specimens for lab send-out; performs tests such as electrocardiogram spirometry audiometry and Snellen test.
Performs basic nursing procedures such as injections (for immunizations and tuberculin skin tests only) phlebotomy and dressing changes.
Fills out forms for ancillary services or referrals as directed by a physician.
Assists in optimizing patient flow.
Performs sterilization infection control and cleaning of clinic areas and cleaning medical instruments/equipment.
Maintains and orders clinic supplies keeping examination rooms and nursing area well-stocked.
Performs interpretation duties and makes simple referrals as required/assigned.
Enters data and retrieve reports from the CDMS system as needed.
Meets with provider staff to discuss elements of patient care and carries out orders as directed.
Enters health information into electronic health records (EHR) and utilizes EHR for documentation records retrieval staff communications and data reporting.
Technical/Ethical:
Adheres to policy and procedures within the unit.
Ensures patients rights to privacy safety and confidentiality.
Attends appropriate in-service education courses for technical growth.
Leadership:
Attend all staff and component meetings providing input as necessary; may participate in AHS subcommittees.
Identifies problems in the work area and works with others to seek solutions.
Demonstrates good communication skills with patients.
Appropriately carries out AHS organizational goals.
Participates in orientation and training for volunteers and new staff.

Minimum Qualifications

The employee must be experienced clinical Medical Assistant having met the education and training requirements in the Medical Assistant field and performing Medical Assistant duties with a high level of proficiency and culturally compassionate care
Minimumoneyear of clinical experience in the healthcare setting
Bilingual/bicultural in an Asian language required

Certifications Licenses Registrations

CPR certification required
Medical Assistant certification

$33.94 - $37.16 an hour

On-call employees does not qualify for company benefits.

We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.

LOCATION: Frank Kiang Medical Center (FKMC)

JOB SUMMARY:

Essential Job Functions

Clinic:
Provides the highest quality of Medical Assistant care according to clinic policies and culturally competent care consistent with the agencys Guide to Service Excellence and Corporate Compliance Plan
Safeguards patients privacy rights and cooperates in the resolution of patient complaints.
Participates in a year-long intensive training program to learn the core competencies required of a Health Coach II as described below (Duties and Responsibilities of a Health Coach II).
During the training process incumbents are required to perform all the Health Coach II duties under close supervision and are expected to meet the goal of working independently by the end of the training period.
Takes and records vital signs recognizing abnormalities and reporting them to nurses and providers.
Interviews patient to obtain and record medical history using SOAP format in preparation for medical visits
Obtains basic health information and relevant documents and records.
Participates in team huddles with providers before the start of clinic day to prepare for patient visits and manage standing orders.
Performs basic in-clinic lab tests and obtains/processes specimens for lab send-out; performs tests such as electrocardiogram spirometry audiometry and Snellen test.
Performs basic nursing procedures such as injections (for immunizations and tuberculin skin tests only) phlebotomy and dressing changes.
Fills out forms for ancillary services or referrals as directed by a physician.
Assists in optimizing patient flow.
Performs sterilization infection control and cleaning of clinic areas and cleaning medical instruments/equipment.
Maintains and orders clinic supplies keeping examination rooms and nursing area well-stocked.
Performs interpretation duties and makes simple referrals as required/assigned.
Enters data and retrieve reports from the CDMS system as needed.
Meets with provider staff to discuss elements of patient care and carries out orders as directed.
Enters health information into electronic health records (EHR) and utilizes EHR for documentation records retrieval staff communications and data reporting.
Technical/Ethical:
Adheres to policy and procedures within the unit.
Ensures patients rights to privacy safety and confidentiality.
Attends appropriate in-service education courses for technical growth.
Leadership:
Attend all staff and component meetings providing input as necessary; may participate in AHS subcommittees.
Identifies problems in the work area and works with others to seek solutions.
Demonstrates good communication skills with patients.
Appropriately carries out AHS organizational goals.
Participates in orientation and training for volunteers and new staff.

Minimum Qualifications

The employee must be experienced clinical Medical Assistant having met the education and training requirements in the Medical Assistant field and performing Medical Assistant duties with a high level of proficiency and culturally compassionate care
Minimumoneyear of clinical experience in the healthcare setting
Bilingual/bicultural in an Asian language required