Knowledge System Specialist - Associate
Knowledge System Specialist - Associate
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Job Description
As an Associate Knowledge System Specialist youll analyze business needs and processes recommend methodologies and tools from approved platforms and develop out-of-the-box solutions. Youll also coordinate across the organization to ensure enterprise solutions are utilized and provide training for users.
This position requires onsite work at our client site in Tampa FL.
Duties and responsibilities
- Implement and support Knowledge System Tools.
- Provide knowledge about the various platforms from the End User Power User perspectives.
- Document roles and responsibilities and provide training.
- Develop design and manage content customizations forms and custom workflow in selected platforms.
- Utilize new data sources and new BI solutions.
- Must have knowledge C# C and experience with JAVA JS HTML and CSS as required.
- Work closely with users and stakeholders to analyze and determine detailed business requirements goals and risks to formulate and define technical scope and objectives of projects as they relate to SharePoint solution opportunities. Provide extensive experience creating SharePoint out of the box apps or collaborative tools to include lists document/form libraries discussion boards surveys calendars the ribbon webparts workflows PowerApps InfoPath etc. and seamlessly integrate SharePoint with other Microsoft products coordinating across the organization to ensure enterprise solutions are utilized.
- Perform SharePoint Site Collection Administration to include managing permissions restrict and revoke access as required. Create leverage and manage content types site columns lookups and templates for re-use in sites. Determine and create scalable structure for top level directorate division and branch sites. Ensure uniform navigation throughout sites. Manage search scopes and create project / document dashboards.
- Provide end-user support and encourage user adoption. Act as Tier 1 support for end-users and site designers. Train end-users on basic functionality. Direct users to training material and available resources. Collaborate with organizational trainers to audit knowledge systems training programs of instruction (POIs) in order to ensure efficacy of training with organizational needs.
- Other related duties as assigned.
- Bachelors Degree in Computer Science or related area
- 2 - 5 years of relevant experience
- Must have high-level written and verbal communication skills
- Must have an active SECRET security clearance.
- Candidate must have a Security Certification or be willing to obtain within 90 days
Plateau does not accept unsolicited resumes from third-party recruiters without a signed third-party agreement. Any unsolicited third-party resumes forwarded by recruiters to Plateau or to any of our managers or employees will be considered public information may be treated as a direct application from the person identified in the resume and will not be eligible for placement fee payment to the agency.
EOE Statement:
Plateau is an equal opportunity/affirmative action employer; all qualified applicants will receive consideration for employment without regard to age gender gender identification sex sexual orientation color race creed national origin religion marital status parental status citizenship status ancestry physical or mental disability genetic information veteran status military status or any other classification protected by federal state or local laws.
Plateau is committed to providing access and reasonable accommodations for individuals with disabilities. If you require reasonable accommodation please email the Plateau HR Department at
Plateau is a proud Equal Opportunity Employer! (M/F/Disability/Vets)
Required Experience:
IC
Employment Type
Full Time
