Assistant F&B Manager

Located in Central Florida just minutes from Walt Disney World Reunion Resort & Golf Club is the premier Orlando vacation destination delivering the best in Florida resort experiences whether for a family vacation golf getaway or group retreat there is something for everyone! Our guests enjoy luxury villa accommodations and vacation homes three signature championship golf courses Palmer Watson and Nicklaus; a 5-acre water park tennis and pickleball mini golf bocce ball and exceptional on-site dining with seven dining outlets and bars.

Reunion Resort and Golf Club offers a supportive dynamic workplace with cross-training career growth opportunities and a strong culture of recognition. Hospitality begins with us and at the heart of our culture is genuine care for our guests and for each other. We believe that delivering exceptional service begins with how we treat our team members. Here innovation and collaboration thrive and every team member is empowered to deliver warm personalized service that makes our guests feel right at home.

Job Title: Assistant F&B Manager

Location: Kissimmee FL

FLSA Status: Exempt

Job Responsibilities

• Assist with the overall day-to-day operations of multiple outlets to ensure efficiency of the outlet and department
• Provide exceptional customer service while providing a positive work environment and assisting staff as needed
• Supervise motivate and engage employees and provide training and direction as necessary.
• Conduct pre-shift meetings to review specials menus changes and reservations.
• Verifies menus and wine lists both content and pricing with the Restaurant Manager and the Director of Food & Beverage.
• Aware of daily and weekly specials in outlets and communicating to staff.
• Aware of availability of products and notify management of any ordering needs.
• Ensure staff is aware of any promotions events and/or specials for the outlet
• Audit F&B software against outgoing food and beverage orders.
• Financially accountable for F&B outlet and discusses with Restaurant Manager and the Director of Food & Beverage.
• Personally monitors guest complaints and resolutions to complaints
• Check duty rosters in allocated areas ensure coverage and monitors timekeeping and absenteeism.
• Make sure all POS procedures and processes are always adhered to.
• Regularly check all areas for maintenance requirements and follow up.
• Keep a close eye on correct billing to member accounts.
• Ensure tightest control over Food & Beverage security of outlets storage and offices.
• Maintain professional and cooperative communication with co-workers and management.
• Assists in promotions held in all outlets regularly.
• Serve as a role model for professionalism teamwork and service excellence.
• Help promote a positive work environment that encourages staff engagement and growth.
• Always maintain a professional appearance ensuring the assigned uniform is clean pressed and complete with the required nametag.
• Attend all required meetings and trainings.
• Perform other duties as assigned by leadership to meet business needs.
• Adhere to all company policies safety procedures and brand service standards.

Qualifications/Requirements

• Must be 18 years of age or older.
• Food and Beverage management experience of at least 2 years is required. Private/Club operations experience is preferred.
• Position requires flexibility in scheduling including AM/PM shifts weekends and holidays
• Excellent communication organizational and interpersonal skills.
• Must have attention to detail strong ability to multi-task and time-management skills
• Ability to lead and motivate a team in a fast-paced environment.
• Commitment to delivering a premier member and guest experience.
• Excellent attention to detail multi-tasking and time-management abilities.
• English language proficiency is required to perform the essential functions of this position.
• Comfortable working in a fast-paced team-oriented environment.
• Able to stand walk and perform repetitive motions (reaching lifting pushing pulling) for extended periods.
• Capable of lifting and carrying up to 50 lbs.
• Food and Alcohol certifications required or able to obtain within 30 days of employment.

Note: This job description serves as a general overview and may be subject to change based on organizational needs and requirements.

Reunion Resort & Golf Club is an Equal Employment Opportunity and E-Verify employer. All applicants are subject to background checks. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Posterand the following link is theOFCCPs Pay Transparency Nondiscrimination policy statement.

If you are interested in applying for employment with Reunion Resort & Golf Club and need special assistance to apply for a posted position please send an email toHR@.